LCL Business Development Manager

PT DHL Global Forwarding Indonesia; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading logistics provider in Indonesia is seeking a seasoned LCL Product Manager to take full ownership of the LCL P/L. The role includes driving growth through strategic product development, overseeing daily operations, and ensuring compliance with international standards. The ideal candidate has at least 8 years in logistics and strong management experience. Excellent negotiation, analytical, and project management skills are crucial for success in this competitive landscape. Join us to make impactful contributions and grow within the organization.

Benefits

Competitive compensation

Comprehensive benefits

Opportunities for professional growth

Qualifications

• At least 8 years of experience in Freight Forwarding/Carrier/Supply Chain Management.
• At least 3 years management experience.

Responsibilities

• Full LCL P/L ownership to deliver budgeted EBIT and volume targets.
• Drive market and competitor research for product development.
• Oversee national LCL gateway operations and ensure compliance.

Skills

Knowledge of forwarding business

Project management skills

Strong analytical mindset

Negotiation skills

Communication skills

Relationship-building skills

Ability to work under pressure

Education

Bachelor’s degree in business, Logistics, or a related field

Job description

Overview

Functionally responsible for the LCL P/L in the country, lead the LCL product development, strategy and execution of LCL business in the country, aligning with the global LCL strategy and local business environment to achieve GP, EBIT and volume budget. Drive sustainable growth on focus trade lanes by delivering exceptional customer experience and operational excellence.

Responsibilities

• P&L
  • Full LCL P&L ownership, to deliver budgeted EBIT and volume targets for both LCL and Buyer’s Consolidation
  • Monitor the productivity of the LCL product, adjust resource allocation accordingly, drive GSC offshoring and/or automation of tasks
  • Develop strategy and implementation of ocean freight LCL plans, measures and budgets to achieve operational results driving profitability, volume growth and service expansion
• Growth & Product Development
  • Drive market and competitor research and analysis activities to understand and identify market opportunities and challenges.
  • Design and implement new products within country and provide input on solution design and service elements, ensuring that all services comply with relevant regulations and industry standards. This strategic focus will help strengthen the value proposition and maintain DGF LCL’s competitive edge in the market.
  • Lead the development of new export and import own LCL consol box services in cooperation with overseas counterpart, Growth, Sales and product management
  • Define and implement pricing strategies that align with market conditions and business objectives, while also analyzing yield performance to maximize profitability across services. Ensure completeness and monitor hit rates of LCL pricing in MTS to ensure competitive and transparent pricing.
  • Train and liaise with sales to support interaction with key customers and provide pricing and margin guidance, support on bids, RFQs and customer presentations.
• Operations
  • Oversees the national LCL gateway operations, ensuring efficient management of all consol level activities, coordinating with stakeholders to streamline processes, monitor and drive initiatives to optimize utilization of DGF LCL consol boxes, reduce lead times, and ensure compliance with international and local regulations.
  • Ensures own country\'s export and import LCL consol box services adheres to the DGF Global LCL Routing Policy and are accurately reflected in the DGF LCL Routing Guide, including preferred CFS-CFS routes, frequency, movement, and transit times.
  • Monitor preferred/primary carrier/co-loader usage and ensure adherence to the Routing Guide
  • Understand the bigger picture and have the DGF end to end thinking in mind, thereby also supporting our in-house strategy in close collaboration with the MNGW manager and Regional LCL Pricing & Network Development Director
  • Implements, monitors and enforces service and quality standards at station level in cooperation with Station and product management
  • Identifies, influences and implements improvement measures at station level
  • Drive buying improvement (CFS costs, Ocean Freight rates, LTL trucking rates, etc.) in cooperation with product management and according to corporate policy.
  • Supplier performance management i.e. Co-loader, Ocean Carrier, CFS and trucking through regular reviews to ensure service quality in adherence to DGF SOP and compliance. Identify performance issues of suppliers, and propose solutions to improve performance
  • Support to resolve recurring customer issues and incidents

Requirements

Bachelor’s degree in business, Logistics, or a related field.

Experience Level

• At least 8 years experience in Freight Forwarding/Carrier/Supply Chain Management/Logistics industry
• At least 3 years management experience

Skills

• Deep knowledge of forwarding business and understanding of supply chain logistics
• Recognized subject matter expert of OFR LCL product offering typically obtained through advanced education and work experience
• Manage large projects or processes with limited oversight from manager
• Strong project management skills paired with pro-active behavior to stay on top of multiple deadlines for multiple bids in parallel
• Good communication skills to properly engage with country OCCs of different countries and cultural backgrounds
• Strong analytical mind ideally paired with ops experience to be able to quickly understand and challenge country bid input
• Ability to work under pressure to cope with periods of high workload and tight timelines
• In-depth knowledge of LCL operations, pricing strategies, and RFQ processes.
• Strong negotiation and relationship-building skills.
• Analytical mindset with the ability to identify network optimization opportunities.

Stakeholder

• Directly reporting to the Country Ocean Freight Head and matrix line to the Regional Head of LCL
• Extensive contact, cooperation and communication with other departments and 3rd parties with potential conflicting objectives (i.e. Marketing & Sales, Growth, Customer Service, Route Development Managers, Procurement, Product Management in country or region, overseas counterparts)
• Negotiating with other departments and 3rd parties in line with corporate guidelines and policies
• Influence and challenge key stakeholders effectively
• Influence others across the company and externally as an internally and externally recognized thought leader representing the Group
• Develop strong, trusting cross-functional relationships with senior business leaders
• Champion cooperation and partnership to provide integrated solutions to problems

Why Join Us?

At DHL Group, we value innovation, collaboration, and a commitment to excellence. You will be part of a global team that is dedicated to delivering exceptional service and driving business success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

How to Apply

If you are ready to take on this exciting challenge and make a significant impact in our organization, please submit your English CV to this vacancy

DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Manufacturing, Transport & Logistics 101-1,000 employees

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF\'s logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers\' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF\'s logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers\' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.