Junior IT Systems Engineer — Enterprise Support

NTT; Daerah Khusus Ibukota Jakarta; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A leading technology services provider in Jakarta is looking for an Associate Information System Engineer. In this entry-level role, you will deliver IT support and maintenance for various services, under supervision. Core responsibilities include installing and maintaining IT systems, troubleshooting, and managing tickets. A Bachelor's degree in Information Technology and relevant certifications are preferred. This position offers a chance to grow within an inclusive workplace culture.

Qualifications

• Entry level experience in a similar role in an IT environment.
• Ability to analyze information and evaluate results to solve problems.

Responsibilities

• Install, test and maintain new hardware or software.
• Perform first-level troubleshooting and system analysis.
• Document work results and manage tickets.

Skills

Entry level knowledge of infrastructure technology

Entry level knowledge of management tools

Troubleshooting skills

Good verbal and written communication skills

Knowledge of ITIL support process

Education

Bachelor's degree in Information Technology or related field

Relevant certification (CCNA, MCP, A+, Linux+, Microsoft Certified)

Job description

A leading technology services provider in Jakarta is looking for an Associate Information System Engineer. In this entry-level role, you will deliver IT support and maintenance for various services, under supervision. Core responsibilities include installing and maintaining IT systems, troubleshooting, and managing tickets. A Bachelor's degree in Information Technology and relevant certifications are preferred. This position offers a chance to grow within an inclusive workplace culture.