IT Digital Product Owner

PT. Dwidaya World Wide; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading travel agency in Indonesia seeks an experienced IT Project Manager/Product Manager to lead the strategy and execution of digital platforms. The ideal candidate will develop a product roadmap, prioritize the product backlog, and oversee the delivery process including UAT and optimization. With a minimum of 4 years of experience in a similar role and a Bachelor’s degree, candidates should have strong business acumen in travel/tourism and a data-driven mindset.

Qualifications

• Minimum 4 years experience as IT Project Manager/IT Product Manager.
• Having Product Management certification is a plus.
• Strong business acumen in travel/tourism.

Responsibilities

• Develop a clear product roadmap aligned with corporate goals.
• Drive digital transformation initiatives.
• Prioritize product backlog and oversee sprint planning.
• Own end-to-end delivery including UAT and post-launch optimization.

Skills

Agile/Scrum methodology & backlog management

Requirements gathering & user story writing

Stakeholder communication & prioritization

UAT coordination and acceptance criteria validation

Data-driven mindset (basic SQL or analytics tools)

Customer-centric thinking

Cross-functional collaboration

Education

Bachelor's degree (S1)

Job description

Leads the strategy, planning, and execution of Dwidaya’s digital platforms. Responsible for defining product vision, translating business requirements into actionable features, and ensuring on-time delivery through agile development practices.

Key Responsibilities

• Develop and maintain a clear product roadmap aligned with corporate goals (Corporate Sales, Retail, Marketing, Finance, Operations).
• Drive digital transformation initiatives supporting automation, omni-channel customer experience, and scalable business operations.

Requirements & Stakeholder Management

Lead requirement discovery sessions with business units and translate insights into user stories, UX flows, and acceptance criteria.

Serve as primary liaison between business, development teams, UI/UX, QA, and external vendors.

Execution & Delivery

Prioritize product backlog based on business value, feasibility, and technical dependencies.

Oversee sprint planning, daily stand‑ups, reviews, and retrospectives.

Own end‑to‑end delivery including UAT, training, rollouts, and post‑launch optimization.

Product Quality & Performance

Continuously improve features through A/B testing, analytics, customer feedback, and competitive benchmarking.

Work closely with IT Engineering on APIs and system integrations.

Ensure compliance with IT security, data governance, and regulatory requirements.

Requirements

Core Skills

• Agile/Scrum methodology & backlog management
• Requirements gathering & user story writing
• Stakeholder communication & prioritization
• Product roadmap planning & MVP scoping
• UAT coordination and acceptance criteria validation
• Maintaining & aligning business users & customer expectations
• ROI‑driven mindset & strong expertise in creating & reviewing business plan
• Strong business acumen in travel/tourism
• Cross‑functional collaboration
• Data‑driven mindset (basic SQL or analytics tools)
• Customer‑centric thinking
• Very proactive and high integrity
• Fast response in each communication within office hours and outside office hours (including weekend & public holiday)

General

• Education background minimum S1
• Minimum 4 years experience as IT Project Manager/IT Product Manager
• Having Product Management certification is a plus point

How many years of business management experience do you have?

What's your expected monthly basic salary?

Have you worked in a role where you were responsible for vendor management?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Digital Product Owner?

About the Company

With more than 50 years of experience, Dwidaya Tour & Travel is one of the oldest and largest retail, corporate & leisure travel agencies in Indonesia. We are proud to be the winners of numerous Top Ten agent awards from all the major airlines operating in Indonesia. We have almost 90 branches and more than a thousand employees. We continue to grow and expand our business across Indonesia. We are looking for talented, competent professionals to join our highly productive team and achieve success together.