Guest Experience Ticketing Lead

Eiger Ekowisata Nusantara; Bogor; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading ecotourism company in Bogor is seeking a Ticketing Supervisor to oversee daily ticketing operations and team performance. The role involves ensuring smooth operations, accurate transactions, and excellent guest service, while assisting the Ticketing Manager in scheduling and training. A minimum of 2 years' experience in ticketing or a related field is required, along with attention to detail and team coordination skills. This position offers a chance to work in a vibrant, ecotourism environment that values sustainable experiences.

Qualifications

• Minimum 2 years of experience in ticketing or front-office operations.
• Experience in supervising or coordinating small teams is advantageous.
• Comfortable using POS and ticketing systems.

Responsibilities

• Supervise daily ticketing counter operations at all gates.
• Ensure accurate application of ticket prices and promotions.
• Assist in daily revenue reporting and cash reconciliation.

Skills

Team coordination

Guest service orientation

Attention to detail

POS system proficiency

Tools

POS systems

Ticketing systems

Reporting tools

Job description

A leading ecotourism company in Bogor is seeking a Ticketing Supervisor to oversee daily ticketing operations and team performance. The role involves ensuring smooth operations, accurate transactions, and excellent guest service, while assisting the Ticketing Manager in scheduling and training. A minimum of 2 years' experience in ticketing or a related field is required, along with attention to detail and team coordination skills. This position offers a chance to work in a vibrant, ecotourism environment that values sustainable experiences.