GPS & IoT Support Specialist - Field & Remote Troubleshooter

PT Arobs Solutions Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading software solutions company in Indonesia is seeking a technical support specialist to provide training on GPS devices and troubleshoot issues. The ideal candidate has a minimum of a diploma in Computer Science and at least one year of experience in GPS tracking or IoT support. Strong communication and technical skills are essential, along with a willingness to work in the field. A valid driving license is a plus.

Qualifications

• Minimum 1 year of experience in GPS Tracking/IoT/technical support.
• Proficient in computer use and supporting applications.
• Willing to work in the field; a valid driving license is an advantage.

Responsibilities

• Provide training to clients on GPS devices and applications.
• Configure and test devices prior to installation.
• Handle technical complaints and perform troubleshooting.
• Coordinate with the field technician team.
• Prepare technical reports and maintain documentation.

Skills

GPS systems understanding

Communication skills

Technical troubleshooting

Computer proficiency

Presentation skills

Education

Diploma/Bachelor’s degree in Computer Science or related fields

Job description

A leading software solutions company in Indonesia is seeking a technical support specialist to provide training on GPS devices and troubleshoot issues. The ideal candidate has a minimum of a diploma in Computer Science and at least one year of experience in GPS tracking or IoT support. Strong communication and technical skills are essential, along with a willingness to work in the field. A valid driving license is a plus.