Food and Beverage Supervisor - Palm Court

Four Seasons Hotels and Resorts; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A luxury hotel chain is seeking a Food & Beverage Supervisor to oversee daily operations at their Jakarta location. The ideal candidate should have 1-2 years of experience in the food and beverage industry, possess strong organisational skills, and be able to thrive in a fast-paced environment. Responsibilities include managing staff, ensuring adherence to standards, and providing excellent guest service. This role offers a vibrant employee culture and competitive benefits, exclusively for Indonesian nationals.

Benefits

Employee Culture

Learning and development programmes

Travel discounts and programmes

Competitive wages and benefits

Qualifications

• Minimum 1-2 years experience in Food & Beverage.
• High work ethic and sense of responsibility.

Responsibilities

• Oversee operations for the pool and restaurant.
• Assist Outlet Managers with staff adherence to standards.
• Manage employees and assist guests.

Skills

Fast-paced environment

Guest service

Organisational skills

Ability to work under pressure

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centres, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world.

The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top‑notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honours include the Top 20 List for Hotels in Asia as voted by the readers of Condé Nast Traveller.

The Opportunity

Food & Beverage Supervisor

Responsibilities

• Oversee the day‑to‑day operations for the pool and restaurant in absence of the Outlet Managers
• Assist the Outlet Managers in ensuring all staff adhere to all Four Seasons standards, inventory, scheduling and meal breaks
• Responsible for managing employees, as well as assisting guests

Minimum Qualifications

• Able to thrive working in a fast‑paced environment
• Comfortable working outside during times of high temperatures
• Minimum experience of 1‑2 years working in Food & Beverage
• A sincere willingness to provide service to guests, and peers.
• Good organisational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• High work ethic, with a sense of responsibility for the role filled within our team.

Comprehensive Benefits

• Energising Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programmes to help you master your craft.
• Inclusive and diverse employee engagement events all year‑round.
• Exclusive discount and travel programmes with Four Seasons
• Competitive wages and benefits
• And so much more!

Note

For Indonesian nationality only.

The management level for this position is: Operations - Supervisor