FLOOR SUPERVISOR - LIFESTYLE (JAKARTA)

Ismaya Group; Jakarta Utara; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A leading hospitality company in Jakarta Utara is seeking a Supervisor to oversee restaurant operations. The role requires at least one year of supervisory experience, strong managerial skills, and a positive attitude. Duties include supervising staff, managing inventory, and handling customer complaints to ensure an outstanding dining experience.

Qualifications

• Minimum 1 year experience as Supervisor, preferably in hospitality.
• Outgoing, energetic, and positive attitude.
• Strong managerial and communication skills essential.

Responsibilities

• Supervise restaurant floor activities for Server & Captain roles.
• Manage service staff and track inventory.
• Handle customer complaints and perform other duties as assigned.

Skills

Managerial skills

Communication skills

Customer service

Fluent in English

Job description

Job Description

Supervises the activity of the restaurant floor for (Server & Captain). Should be able to open and close the restaurant, manage all service Staff, track food and beverage inventory, ordering supplies, create daily manning. Should be ready to handle customer complaints as well as perform any other reasonable duty assigned by the Restaurant Manager and should be able to conduct daily briefing.

Job Requirements

• Minimum 1 year experience as Supervisor, with overseas hospitality experiences will be an advantage
• Highly committed, outgoing, energetic and most importantly, POSITIVE attitude.
• Strong managerial and communication skills is a MUST.
• Must be a highly committed individual.
• Fluent in English
• Well groomed and Presentable.

About the Company

Hospitality & Tourism 1,001-5,000 employees. Established in 2003, ISMAYA GROUP’s vision is to be a leader in building strong and everlasting brands in the lifestyle industry in Indonesia and regionally.

It is our passion and objective to consistently create an outstanding and memorable experience every single time we ‘touch’ a customer. With this mission in mind, ISMAYA GROUP continues to create original and innovative lifestyle concepts in major cities in Indonesia, South East Asia and beyond.

We are holding company of DRAGONFLY, SOCIAL HOUSE, SOCIAL GARDEN, OSTERIA GIA, SKYE, MR. FOX, A/A A/O BAR, MANARAI, PIZZA E BIRRA, PUBLIK MARKETTE, KITCHENETTE, TOKYO BELLY, THE PEOPLE’S CAFÉ, SUSHI GROOVE, SEJUICE ME, DJOURNAL COFFEE, DJOURNAL HOUSE, DARLIN RECORDS, ISMAYA LIVE, WE THE FEST (WTF), DJAKARTA WAREHOUSE PROJECT (DWP), JAKARTA CULINARY FEASTIVAL (JCF) and many more to come.