Digital Marketing Manager

Marriott Hotels Resorts; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading international hotel company in Bali is seeking a candidate to implement effective eCommerce strategies for rooms and catering. The role includes managing social media channels, driving consumer awareness, and collaborating with marketing teams. Ideal candidates have relevant degrees and experience in sales or digital marketing. This full-time position offers a chance to join a dynamic team focused on enhancing brand visibility and customer satisfaction.

Qualifications

• 4 years experience in sales, marketing, digital, or eCommerce.
• Hospitality marketing or agency experience preferred.

Responsibilities

• Execute eCommerce strategies effectively for rooms and catering.
• Manage day-to-day activities for social media channels.
• Execute annual marketing plan in consultation with management.
• Facilitate social media engagement and content updates.

Skills

eCommerce strategies

Social media management

Digital marketing

Brand management

Education

2-year degree in eCommerce, Marketing, or Business Administration

4-year bachelor's degree in eCommerce, Marketing, or Business Administration

Job description

The position is responsible to execute eCommerce strategies effectively to implement for rooms and catering business. This position pulls through marketing programs and leverages sales channels and platforms based on the local needs of properties to position the hotel and its offerings in a relevant way to potential guests. Manage the day-to-day activities for social media channels. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.

Candidate Profile

Education and Experience

Required:

• 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred

OR

• 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 2 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.

Core Work Activities

• Verifies hotels' eCommerce strategies are effectively implemented in the online platform
• Verifies compliance and participation in company promotions and eCommerce channels
• Promotes and protects brand equity
• Understand the working relationships between sales, revenue and F&B
• Demonstrates knowledge of job-relevant issues, products, systems and processes
• Executes annual marketing plan to budget, in consultation with the General Manager, Food and Beverage leader, Operations leaders, Sales & Revenue leaders and eCommerce leaders
• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

Marketing and Communication Partnership

• Assists in the development and execution of the cluster marketing plan (e.g., retargeting campaign, OTA marketing, etc.).
• Develops the offer landing page on Marriott.com for cluster offers.
• Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate.
• Creates mini-sites for domestic segment marketing efforts where needed (e.g. Weddings).
• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
• Executes email marketing, and display advertising.

Additional Responsibilities

• Maintains frequent, active engagement with Digital leads to verifies alignment, pull-through, and 2-way communication about status, performance evaluation, opportunities, and issues related to online programs and initiatives
• Focuses on supporting region-wide digital engagement via social media (e.g., Facebook, Twitter, Sina Weibo, wechat)
• Facilitates social media engagement, Hotel Website content update (especially for Food & Beverage outlets), and updating content in other digital channels (e.g., hotel websites)
• Supports the execution of promotions campaign in F&B, weddings, spa, rooms and conferences through relevant social media channels

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 25200335
• Job Category Sales & Marketing
• Posting Date 12/18/2025, 10:00 AM
• Apply Before 01/20/2026, 10:00 AM
• Job Schedule Full time