Customer Service

Bank Shinhan Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 83.139.000 - 166.279.000; Full time

Job summary

A banking institution in Jakarta is seeking a Customer Service representative to ensure excellent service delivery to clients. The ideal candidate will have a minimum of a Diploma (D3) and 1-2 years of experience in the banking sector, alongside strong communication skills. Proficiency in English is essential, and knowledge of Korean is a plus.

Qualifications

• 1-2 years experience as a Customer Service in Banking Industry.
• Korean Language proficiency is an advantage.

Responsibilities

• Provide best service for customers, based on service excellent standard.
• Provide information to customers regarding bank products.
• Accommodate and manage customers complaint.

Skills

Good service attitude

Good communication skills

Fluent in English

MS Office literacy

Education

Minimum Diploma (D3) education

Job description

Responsibilities

• Provide best service for customers, based on service excellent standard
• Provide information to customers and non-customers regarding bank products
• Accommodate and manage customers complaint

Requirements

• Minimum Diploma (D3) education, in any major
• Have 1-2 years experience as a Customer Service in Banking Industry
• Good service attitude and good communication skills
• MS Office literacy
• Fluent in English
• Have Korean Language proficiency is an advantage
• Placement: Jakarta Selatan