Content Operations Specialist

Iqtalent; Emea; Remote; IDR 833.889.000 - 1.167.445.000; Full time

Job summary

A fast-growing logistics technology firm is seeking a highly analytical Content Operations Specialist to join their team. This role focuses on content ingestion, management, and quality assurance in a dynamic remote environment. Ideal candidates will have strong data processing skills and attention to detail, and will enjoy driving improvements in content quality processes. Join us in transforming the air freight industry through innovation.

Qualifications

• Hands-on approach to driving progress.
• Experience with data and ingestion processes.
• Strong attention to detail.
• Excellent command of MS Excel.
• SQL and automation skills are a plus.
• Strong stakeholder management skills.
• Understanding of air cargo industry is a plus.
• Adaptability to uncertainty.
• Willingness to learn and accept feedback.

Responsibilities

• Run data ingestion processes across content buckets.
• Work with stakeholders to quality check and ingest content.
• Refine processes for better outcomes.
• Deliver outstanding content quality.

Skills

Analytical skills

Attention to detail

Stakeholder management

MS Excel

SQL

Scripting languages

Job description

Overview

What’s the opportunity?

We are looking for a highly analytical Content Operations Specialist to join our Platform Operations team, focused on content ingestion, management and quality assurance.

This is a unique, entrepreneurial opportunity to be driving the digitalization of air freight and logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way airlines sell cargo!

You can work from (almost) anywhere in EMEA. We are a remote company, but regularly meet in person, too.

Responsibilities

• Run data ingestion processes across a number of content buckets.
• Work with internal stakeholders to quality check and ingest content.
• Work with our internal teams and external stakeholders to refine and make our processes (and customer outcomes) better every day.
• Deliver outstanding content quality and integrity to defined service levels.

Qualifications

• Are hands-on, taking things into their own hands to drive progress.
• Can show experience working with data and data ingestion processes.
• Demonstrate strong attention to detail and seek out to deliver outstanding quality.
• Have an excellent command of MS Excel.
• SQL and automation skills in any scripting language are a strong plus.
• Have strong stakeholder management skills.
• An understanding of the air cargo industry and how rate sheets are used is a plus.
• Embrace uncertainty and display a high level of adaptability.
• Are willing to learn and open to accepting feedback, generously giving their own in return.

Why you’ll love working here

• You value building great relationships and trust with your team and managers.
• You love experimenting with new ideas and get super excited when you find an opportunity for process improvement.
• You see working remotely successfully as a pioneering challenge which is constantly evolving.
• In everything you do, you take ownership and get a kick out of exceeding expectations.
• When faced with the choice, you’d rather opt for the ambitious to ensure you grow, than take the easy option.
• You see the value of giving and receiving feedback and incorporate this into everything you do.
• You are not afraid to voice your opinions and like using data to back them up

About the air cargo industry

What is so exciting about working in the air cargo industry? Imagine a world without a Skyscanner or Kayak when trying to book your next holiday. That is exactly where the air cargo industry finds itself today. With the backing of internationally prominent investors, we are shaping the future of how the air cargo industry will work by providing a tech solution for a currently very manual and time-intensive process for airlines and freight forwarders to book air cargo, an industry which is worth almost $123bn. Our solution allows users to transparently and efficiently search for and book air cargo within seconds! If you want to be part of a company pioneering the way in the future of air cargo, get in touch!