Business Support Specialist

PT Zhongtsing New Energy; Jakarta Selatan; On-site; IDR 12.000.000 - 18.000.000; Full time

Job summary

A leading energy company in Jakarta Selatan seeks a proactive Business Support Specialist to provide operational and administrative assistance. The role emphasizes precision, data management, and bilingual communication in English and Mandarin to support international teams. Ideal candidates will have a Bachelor's degree and 2-4 years of relevant experience. Responsibilities include daily administrative tasks, procurement support, and cross-functional project collaboration. Join a multicultural environment focused on growth and operational success.

Qualifications

• 2-4 years of experience in administrative or operational support roles.
• Fluent in Mandarin Chinese, both conversational and written.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Execute daily administrative tasks and support departmental workflows.
• Assist in procurement processes and inventory tracking.
• Provide bilingual support for communications with international teams.

Skills

Bilingual communication (English/Mandarin)

Data analysis

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office (Excel)

ERP systems (e.g., SAP basics)

Job description

The Business Support Specialist will provide hands-on operational and administrative assistance to business units, focusing on process execution, data management, and cross-team coordination. This individual contributor role emphasizes precision, efficiency, and bilingual communication skills in English and Mandarin Chinese to support seamless interactions with international teams, particularly in resource operations. Ideal for a proactive professional seeking to contribute directly to operational success in a multicultural, growth-oriented environment.

Responsibilities

• Execute daily administrative tasks, including data entry, document preparation, scheduling, and vendor coordination to support smooth departmental workflows.
• Assist in procurement processes, inventory tracking, and expense reporting using ERP systems to ensure accuracy and compliance with company standards.
• Provide bilingual support (English/Chinese) for communications, such as drafting emails, translating operational reports, and preparing materials for HQ briefings.
• Conduct basic data analysis and generate reports (e.g., weekly dashboards on KPIs, budget variances) using Excel or similar tools to aid decision-making.
• Support cross-functional projects, including event logistics, new hire onboarding, and compliance checks for Indonesian regulations (e.g., labor and ESH guidelines).
• Maintain organized records and databases, troubleshooting minor issues to minimize disruptions in resources, supply chain, and finance areas.
• Collaborate with team members to identify and implement small-scale process improvements, contributing to overall efficiency gains.
• Uphold safety protocols, confidentiality, and a positive team dynamic through reliable individual contributions.

Qualifications & Requirements

• Bachelor\'s degree in Business Administration, Logistics, or a related field.
• 2-4 years of experience in administrative, operational support, or business services roles in a corporate setting.
• Fluent in Mandarin Chinese (conversational and written proficiency) – critical for translating documents and liaising with Chinese stakeholders. Indonesian language skills advantageous.
• Proficiency in MS Office (advanced Excel for data handling) and basic ERP/CRM tools (e.g., SAP basics).
• Strong organizational skills, attention to detail, and ability to manage multiple priorities independently.
• Excellent communication and problem-solving abilities in a diverse, fast-paced environment.
• Preferred: Exposure to the resources/mining sector or multinational operations.
• Familiarity with Indonesian business practices and basic project coordination.
• Certification in office administration or data analysis (e.g., Google Data Analytics).