Branch Manager - Sumedang - Prabu Geusan Ulun

Ruangguru for Business; Sumedang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading education technology company is seeking a Branch Manager in Sumedang, Jawa Barat, Indonesia. The role involves directing sales and marketing initiatives, overseeing operations, and managing staff. Candidates should have a Bachelor's degree and 1-3 years of leadership experience in Sales & Marketing or Business Development. Strong communication skills in Bahasa Indonesia and English are required, along with a detail-oriented mindset and customer service orientation.

Qualifications

• 1-3 years leadership experience in Sales & Marketing, Business Development, or Operations.
• Good communication skills in Bahasa Indonesia and English.
• Detail-oriented and customer service oriented.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market conditions and identify sales opportunities.
• Oversee customer experience throughout the customer journey.
• Manage branch staff including admin, teachers, and security.

Skills

Leadership

Sales and Marketing

Customer Service Orientation

Communication Skills in Bahasa Indonesia

Communication Skills in English

Education

Bachelor’s Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)