Branch Manager English Academy - Kabupaten Cianjur

Ruangguru for Business; Cianjur; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational technology company in Cianjur is looking for a Regional Manager to oversee branch operations and drive student engagement initiatives. The ideal candidate should have a Bachelor's degree, strong leadership experience, and proficiency in Bahasa Indonesia and English. Responsibilities include managing PnL, enhancing customer satisfaction, and leading marketing efforts. This role is crucial for optimizing the overall customer journey and fostering loyalty among students.

Qualifications

• Bachelor's degree in any field.
• Experience in Sales, Marketing, or Business Operations.
• Strong people management skills with team handling experience.

Responsibilities

• Coordinate and manage branches ensuring smooth operations.
• Lead activity initiatives to drive student engagement.
• Manage customer experience and optimize satisfaction.

Skills

Leadership

Communication in Bahasa Indonesia and English

People management

Education

Bachelor's Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end‑to‑end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable