Application Engineer Indonesia (Flexible Packaging)

Henkel; Daerah Khusus Ibukota Jakarta; Hybrid; IDR 500.250.000 - 833.751.000; Full time

Job summary

A global adhesive company is seeking an Application Engineer based in Jakarta, Indonesia, to provide technical support for packaging adhesive projects. The role involves evaluating product performance, conducting technical visits, and training customers. Candidates should have a bachelor's in Polymer science or a related field, with at least 3 years of experience in flexible lamination or coating. Strong communication and problem-solving skills are essential. The position also offers a flexible work scheme and various employee benefits.

Benefits

Flexible work scheme with flexible hours

Global wellbeing standards with health programs

Gender-neutral parental leave for 8 weeks

Employee Share Plan

Outpatient medical coverage

Life and accident insurance

Financial Institution Pension Fund

Annual Physical Examination

Qualifications

• At least 3 years of working experience in Flexible lamination, Coating, or Film manufacturing.
• Strong communication and interpersonal skills necessary.
• The ability to think and work under minimal supervision.

Responsibilities

• Evaluate product performance with in-house laminator based on incoming requests.
• Train test protocols and interpretation for the relevant markets.
• Perform technical visits, including meetings and audits, at customers.

Skills

Problem solving

Good communication skills

Interpersonal skills

Education

Bachelor's degree in Polymer science, Chemistry, Chemical engineering, or Mechanical engineering

Tools

Film laminator

Coating machines

Job description

About this Position

The Application Engineer will provide outstanding technical supports for Packaging Adhesive projects received from customers, SEA Application engineering manager, Sales and other departments within Henkel Packaging adhesive SBU. The selected candidate will carry out Flexible lamination machine operation, product evaluation, on-site customer support and customer compliant handling for mainly flexible lamination, coating and other Packaging adhesive related applications. This role will also provide accurate technical reports and information on products, equipment, and technical services offered by Henkel to customers, field sales representatives, and other Henkel personnel.

What you’ll do

• Report to SEA Application Engineering manager. Be based in Jakarta, Indonesia as Field Application Engineer.
• Carries out evaluating product performance with in-house laminator based on incoming requests and projects.
• Review and understand complex customer components and projects and give technology advice to customers, field sales representatives, and other Henkel personnel.
• 20 – 50% travel to customers in support of specific projects and applications is required.
• Monthly reports of technical projects, activities, and issues are required.
• Train test protocols and interpretation for the relevant markets and develops new test methods when needed.
• Shared responsibility for Product Recommendations, New Product Demonstrations, and Troubleshooting for direct customers.
• Performs technical visits (meetings, audits, coating trial, troubleshooting, etc.) at customers and document them via the standard Application Engineering Report template.
• Works with application equipment to provide solutions to enhance customer adhesive related processes.
• Responsible for directly communicating with sales, application specialists and other Application Engineering field people/team or project team members.
• Maintain clean, organized, and safe laboratories. This includes maintenance and calibration of laboratory equipment, ensuring the facilities are properly functioning and making sure proper chemical labeling and storage practices are followed in the laboratories as required.

What makes you a good fit

• Bachelor's degree in Polymer science, Chemistry, Chemical engineering, or Mechanical engineering related major.
• At least 3 years of working experience in Flexible lamination, Coating, Film manufacturing or in related industry field.
• Preference will be given to candidates who can operate Film laminator or role to role coating machines.
• Good English communication skills.
• Problem solving and decision‑making skills.
• Strong communication and interpersonal skills necessary.
• Driving change and innovation.
• The ability to think and work under minimal supervision is essential.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year.
• Diverse national and international growth opportunities.
• Global wellbeing standards with health and preventive care programs.
• Gender‑neutral parental leave for a minimum of 8 weeks.
• Employee Share Plan with voluntary investment and Henkel matching shares.
• Outpatient medical coverage for employees and eligible dependents.
• Life, Hospital, Personal Accident Insurance Coverage.
• DPLK (Financial Institution Pension Fund).
• Annual Physical Examination.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.