Account Officer (Telemarketing)

PT Adhigana Perkasa Mandiri; Cilegon; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A trusted distributor of gas detection solutions in Cilegon is seeking an experienced Account Officer to manage relationships, perform tele-sales, and promote leak detection technologies. Candidates must have a minimum of 2 years in sales, preferably in tech industries, excellent communication skills, and be willing to attend training in Jakarta. This role offers opportunities for growth into sales leadership based on performance.

Qualifications

• Minimum 2 years of experience as an Account Officer, Telemarketing, or Sales.
• Experience in gas detector, instrument, or technology industries is an advantage.

Responsibilities

• Perform cold-calling, tele-sales, and tele-marketing to new customers.
• Identify customer needs and provide suitable solutions.
• Conduct regular visits and product presentations.
• Prepare reports on activity and pipeline development.
• Manage relationships with existing customers.
• Handle customer complaints and escalations.

Skills

Excellent communication

Negotiation skills

Relationship management

Target-oriented

Strategic thinking

Education

D3 or higher in any major

Job description

We are PT Adigana Perkasa Mandiri, a trusted Platinum Distributor of Honeywell gas detectors in Indonesia. With over a decade of experience, we specialize exclusively in gas detector products—both portable and fixed—serving key industrial sectors such as oil & gas, marine, mining, and manufacturing.

As part of our national expansion, we are looking for an experienced and performance‑driven Account Officer – Cilegon Area who is ready to take ownership of their territory and grow into a sales leadership role, based on achievement and strategic contribution.

Qualification

• Minimum education: D3 or higher in any major.
• Minimum 2 years of experience as an Account Officer, Telemarketing, Sales, or Canvasser.
• Experience in gas detector, instrument, or technology industries is an advantage.
• Knowledge of B2B business models and sales methodologies.
• Target‑oriented, strategic, and outgoing.
• Excellent communication, negotiation, and relationship‑management skills.
• Willing to attend several training sessions in Jakarta for 2–3 months.

Job Description

• Perform cold‑calling, tele‑sales, and tele‑marketing to new customers, exploring opportunities and offering solutions for leak detection technologies.
• Proactively identify customer needs and provide suitable solutions (maintenance services, calibration units, additional units, or full coverage gas/flame system technologies).
• Conduct regular visits, product presentations, and negotiations, building trust with potential customers.
• Prepare and deliver daily/weekly reports on activity, pipeline development, CRM updates, and customer visits to the Branch Manager.
• Manage and deepen relationships with existing customers to increase product usage and regular maintenance.
• Handle customer complaints and escalations promptly while ensuring service standards.

Location: Cilegon Area, Pekalongan, Central Java, Indonesia.