Waitress jobs in United Kingdom
Head Waiter / Waitress
ALBA London - Italian Restaurant Knightsbridge
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Job summary
A prestigious Italian restaurant in the City of London seeks a Head Waiter/Waitress to lead the front-of-house team and deliver exceptional customer service. The ideal candidate will have relevant experience and advanced English skills, with a passion for fine dining. The role offers a competitive hourly rate of £17.50 and various employee benefits including 29 days off and significant discounts on food.
Benefits
Qualifications
- Previous experience in a similar role is essential.
- Advanced English language skills are required.
Responsibilities
- Lead the front-of-house team and ensure exceptional service.
- Train and coach new staff to uphold service standards.
- Monitor service quality and contribute to revenue growth.
Skills
We are looking for a talented and passionate Head Waiter/ Waitress to join Alba Restaurant, located near Harrods. Alba embodies authentic Italian hospitality with a modern twist, with interiors reflecting the vibrant colours of the Amalfi Coast. Our menu features an impressive open kitchen with fresh seafood and indulgent dishes with Piedmont Truffles, accompanied by a curated wine list and innovative cocktails. Join Alba as our new Head Waiter/Waitress and help redefine Italian hospitality with creativity and flair.
- Lead the front-of-house team, supervising waitstaff to ensure smooth operations and exceptional service.
- Warmly welcome guests and maintain high customer satisfaction throughout the dining experience.
- Oversee order accuracy and timely service; address customer concerns promptly and professionally, escalating issues as needed.
- Train and coach new staff to uphold service standards; collaborate closely with kitchen and other team members for seamless communication.
- Monitor service quality and promote menu items; contribute to revenue growth while ensuring compliance with health, safety, and food regulations.
- Up to £17.50 per hour.
- Personalised coaching and progression planning.
- Wine at cost price.
- 29 days off, including bank holidays and your birthday.
- Regular gatherings and appreciation events.
- 30% off our food menu.
- Annual gifts for employment anniversaries.
- Complimentary team meals.
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £17.50 hourly
- Benefits: Tronc, overtime paid
- Starting time: Immediate start
Nestled near Harrods, Alba Ristorante invites you on a sensory journey across the Amalfi coastline. Everything—from the interior design to the plates and tables—is crafted with artistry and care.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.