Experienced Waiter / Waitress

The Rank Group; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading casino operator in London is seeking a Waiter/Waitress to provide exceptional service in a dynamic environment. With a focus on customer satisfaction, you'll play a key role in ensuring guests enjoy their experience. Candidates should have 1-2 years of experience in a high-end restaurant and be able to work flexible hours. Join us at Grosvenor Casino, The Victoria for an exciting career opportunity!

Benefits

Competitive Hourly Pay

Service Charge & Tips

Night Premium Pay

Paid Breaks

Overtime Pay

Free Meal on Shift

Nest Pension Scheme

Life Insurance

Free Team Uniform

Retail Discount Scheme

Employee Assistance Programme

Food and Soft Drinks Discount

Qualifications

• 1-2 years prior experience in a high-end restaurant or similar establishment is essential.
• Applicants must be 18+ and have the right to work in the UK.

Responsibilities

• Ensure our customers feel welcome and create an inviting atmosphere.
• Present menu offerings confidently and effectively.
• Provide first-class service to customers.

Skills

Customer service

Menu presentation

High-end restaurant experience

Job description

Overview

Company Description

Join Our Team at Grosvenor Casino, The Victoria (Edgware Road)

Situated in the bustling heart of London, The Victoria is Grosvenor Casinos' flagship venue, enchanting our loyal guests for six decades. As we near the completion of our £15 million refurbishment, we're poised to become the UK's premier gaming destination for both our esteemed customers and dedicated team members. The newly revamped first floor now features a sleek self-service refreshment facility, and soon, a stylish new wine bar will debut on our terrace.

Step into an exciting role with us as we embark on this thrilling journey of change and opportunity!

As a valued team member, you'll receive the following benefits:

• Competitive Hourly Pay: £15.26 per hour
• Service Charge & Tips: Receive a share of the service charge & tips
• Night Premium Pay: An additional 10% per hour after midnight
• Paid Breaks: 1 hour per shift
• Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
• Free Meal on Shift
• Nest Pension Scheme: We contribute 3% to your pension
• Life Insurance: Coverage provided for peace of mind
• Free Team Uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues

Responsibilities

As a Waiter/Waitress at Grosvenor Casino, you'll be at the forefront of it all, ensuring our customers feel welcome and creating an atmosphere that leaves them wanting more.

You'll have the knowledge and skills to present our menu offerings confidently and effectively, providing first-class service to our customers. We’re on a mission to ensure Grosvenor Casinos are the most loved Casinos in the UK – and you’ll help drive that mission forward.

Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

• 1-2 years prior experience in a high-end restaurant or similar establishment is essential.
• Restaurant opening hours: 6:30pm-1:30am daily.
• Part & full-time positions available (Applicants must be 18+ and have the right to work in the UK).

Join us and be part of a dynamic team in a modern, innovative, and inclusive environment. Apply now and take the first step towards an exciting career at Grosvenor Casino, The Victoria!