User Researcher jobs in United Kingdom
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Job summary
A digital services consultancy in Guildford is looking for experienced User Researchers to join a high-performing team. The role involves engaging in user-centered research within the public sector, leading projects, analyzing findings, and mentoring juniors. Ideal candidates have 5+ years in consulting or public sector. This position offers a dynamic work environment and competitive benefits including a company share scheme and bonuses.
Benefits
Qualifications
- Minimum of 5 years in consulting or public sector, ideally with mentoring experience.
- Proven track record in user research and stakeholder management.
- Strong analytical skills and ability to generate actionable insights.
Responsibilities
- Lead end-client engagement projects in user research.
- Identify research needs and select appropriate methods.
- Develop and present comprehensive research plans.
- Engage users through interviews and workshops.
- Analyze findings to provide actionable recommendations.
Skills
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A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector!
Senior Consultant - Minimum of 5 years in consulting or public sector (you'll ideally be mentoring juniors and taking lead on client engagements)
Lead Consultant - Minimum of 8 years in consulting or public sector (you'll be directly line managing a UR team, contributing to growth and expansion while taking a lead position with client projects)
Key Responsibilities of the User Researcher:
- Taking lead on end-client engagement projects
- Identify research needs and select the best research methods for each project
- Develop, document, and present comprehensive research plans outlining study goals and methodologies
- Engage with users through interviews, workshops, and ethnographic research to build meaningful insights
- Analyse research findings and data to generate valuable insights and actionable recommendations
- Synthesize and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience
The User Researcher package:
- Company Share Scheme
- Company bonus
- Pension
If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.