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Apprentice Customer Service Advisor
Zusammenfassung
A leading telecommunications company in Ivybridge is seeking an Apprentice Customer Service Advisor to assist customers and provide tech support. This full-time position offers a starting salary of £21,620, which rises after apprenticeship completion. The role includes completing an NVQ Level 2 in Customer Service, with dedicated support during your training. If you have a friendly voice and a positive attitude, apply now to kick start your career.
Leistungen
Qualifikationen
- No experience required, but a positive attitude and willingness to learn are essential.
- Ability to communicate effectively with customers.
- Skills in problem-solving and relationship building.
Aufgaben
- Assist customers with billing questions and tech support over the phone.
- Complete a 15-month NVQ Level 2 in Customer Service.
- Participate in one dedicated study day a week with a college tutor.
Kenntnisse
Ausbildung
Ivybridge, Devon - £21,620 Full Time Posted by: EE Posted: Tuesday, 25 November 2025
Where: EE Plymouth
Full time: Permanent
Salary: £21,620 per year
Start Date: 16th February 2026
Start your future with EE - Where your voice could be the start of something big
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month
- Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Support to carve your own career path. We're passionate about helping our people grow the career they want
- Online GP: Access to a private GP 24/7 for you and your immediate family
At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service.
As part of your apprenticeship, you'll complete a 15‑month NVQ Level 2 in Customer Service. We'll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.
At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Ready to make your mark? Apply now and let's start building your future.
Location: Ivybridge, Devon, UK
Company: EE
Rate: £21,620
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.