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Lincolnshire Partnership NHS Foundation Trust

The closing date is 25 January 2026

We have a very exciting opportunity for a full‑time administrator to work 37.5 hours within Lincoln City Integrated Place Based team.

The post holder will ideally have a background in working in mental health services and a keen interest in delivering a sensitive response to service users and their families. We aim to secure an individual with exceptional administrative skills and personal qualities to assist in supporting our Locality Mental Health Team, including patients staff and colleagues with high quality communication.

We are looking for an individual who is dynamic, passionate, and committed to achieving quality outcomes that will ensure above all else the needs of every service user are paramount in all we do.

We will expect the post holder to be proficient at organising appointments for clinicians within the team, prioritising their own work, as well as using clinical systems to accurately track the progress of the service user through the service, although training will be given to help the person to learn how to use these.

We are looking for someone who embodies LPFT values and is able to work flexibly, under their own initiative and as part of a wider MDT.

Collaborative working is essential to this role as are excellent communication skills.

The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, letters including typing reports, and minute taking, and dealing with the needs of patients, in addition to providing administrative duties to all members of the Locality Mental Health Team namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering stationery.

To provide a comprehensive, efficient and effective administrative and secretarial support to the team. To provide a high quality and responsive liaison service to managers, agencies and professionals within or associated.

Ensuring excellent IT skills and working knowledge of electronic systems and good telephone manner and respond to queries and incoming calls on a daily basis.

To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users and their families/ carers.

To maintain healthcare records within the area of responsibility including accurate scanning of documents and compilation of records for new patients, in accordance with the Trust Management Policy.

To ensure patient and staff confidentiality is maintained at all times and adhering to the trust's and national policy.

Feedback from colleagues and other stakeholders.

Compliance with CQC standards.

Accurate and appropriate information is recorded using the trust's information systems.

Productivity targets are met.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well‑led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• Free eye tests
• Money saving options through our salary sacrifice scheme
• Discounts on major high‑street retailers and restaurants

Get in touch today:

Our friendly team is here to answer any questions you may have about our roles. For further information please contact Rachael Constable, Senior Mental Health Practitioner for IPBT Lincoln City Rachael.constable@nhs.net

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

• NVQ level 2 Business and Administration or equivalent
• GCSE in English, grades A‑C or grade 9‑4 or level 2 Literacy or equivalent
• ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management

• Relevant experience of working in a general administrative background

• Understands Code of Conduct in relation to Data Protection and Information Governance
• Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances
• Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lincolnshire Partnership NHS Foundation Trust