Voids Repair Manager

SOLOS Consultants Ltd; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A regional property management firm is seeking a Voids Repair Manager for a 6-month contract in the United Kingdom. The role involves managing vacant property repairs, ensuring compliance with policies and standards, and maintaining tenant satisfaction. Strong budget management and an understanding of Health and Safety regulations are essential. This position provides an excellent opportunity to impact local housing services significantly.

Qualifications

• Proven experience in property management and repairs.
• Ability to manage projects within budget.
• Strong understanding of tenant satisfaction metrics.

Responsibilities

• Manage vacant property repairs to meet high standards.
• Ensure compliance with Health and Safety regulations.
• Conduct stock surveys and update records for business planning.

Skills

Customer focused approach

Budget management

Knowledge of Health and Safety regulations

Effective communication

Job description

Our client is currently looking to recruit a Voids Repair Manager on an initial 6 month contract, looking to start immediately.

The post holder will be responsible for managing vacant property repairs and minor aids and adaptations in a way that is both customer focused and forward thinking to the Council's housing stock. The post holder will also embrace locality working, support local tenant groups, involve residents and work with partners to improve services.

Responsible for ensuring:

• Empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard
• Minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants
• Expenditure is managed within the available budget
• All building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations
• A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods
• Stock surveys are carried out and computer records are updated to assist with business planning
• Services are efficient, continually improving and responsive to tenants and residents changing needs

Key Accountabilities:

• Ensuring empty homes are repaired quickly and functions co-ordinated with Lettings and Tenancy Services so they are relet quickly and within agreed targets.
• Ensuring Void Policy and Procedures are kept up to date and complied with
• Ensuring effective tracking and monitoring of vacant properties is carried out with stage targets for the relet process
• Maintaining an up to date and comprehensive Relet Standard, which has been agreed with tenants
• Managing pre-void surveys of occupied homes, scheduling of repairs to empty homes and post inspections to ensure procedures and contract conditions are complied with
• Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS)
• Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys
• Managing an ongoing tenant's satisfaction survey and benchmark results on the relet process
• Maintaining an up to date Welcome Pack for new tenants
• Assisting with keeping the information provided to new tenants up to date and implementing recharges to recover costs for damaged properties

This is a fantastic opportunity to join an established organisation on an initial 6 month contract.