EPOS Installer

Project Start Recruitment Solutions; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT support company is seeking a detail-oriented technician to install POS stands and signs at various retail outlets. The role involves troubleshooting hardware issues, providing technical support, and ensuring that all installations are performed efficiently. Candidates should possess strong problem-solving skills and a valid driving license. Benefits include a company van and competitive pay. The position requires working Monday to Friday, with opportunities for overtime.

Benefits

Company Van Provided

Fuel Card

Weekend Work & Overtime Available

Qualifications

• Driving Licence required.
• Preferred SPA - Petrol Forecourt Passport.
• Punctual and flexible.

Responsibilities

• Diagnose and resolve hardware/server/storage faults.
• Install, configure, and maintain IT equipment.
• Provide on-site & remote technical support.

Skills

EPOS Terminal Upgrade Installation

Printer installs and upgrades

Hardware break/fix experience

Strong troubleshooting skills

Customer service skills

Job description

Overview

COMPANY OVERVIEW Our client is a privately owned company, operating in the Information Technology / Hardware Support and IT Asset Lifecycle sectors. Our client provides a full suite of services focused on hardware / IT lifecycle, largely for resellers. Key service areas include:

• Service
• Hardware Support
• Inventory Management
• Secure Data Disposal
• UPS / Power Systems Support
• Hardware Supply
• Asset Repairs

Job Purpose

To carry out installation work of POS stands and wall signs (internal/external) across various retail outlets (independent and multiples), including Petrol Stations.

Responsibilities

• Essential Duties and Responsibilities: Clean, tidy and conscientious worker, at ease with taking instructions and working to deadlines.
• Punctual and respectful of surroundings.
• Proficient with hand and power tools.
• Comfortable working at height.
• Always follow company health & safety procedures
• Maintain a 'right first-time fix' approach across all assigned tasks
• Can take initiative, solve problems, and remain calm under pressure
• Have strong attention to detail and take pride in your work. Carry out all work safely, meeting high-quality standards
• Read the job notes and survey to ensure products are ready for fitting and check that all tools, spares and parts are carried in order to complete the installation successfully according to the survey. Update job notes and job status
• Maintain tools, equipment, and stock inventory for site tasks

Job Responsibilities

• Diagnose and resolve hardware/server/storage faults
• Install, configure, and maintain IT equipment
• Provide on-site & remote technical support
• Collaborate with teams to meet SLAs

Key Personal Requirements

We are looking for someone who is organised, detail-oriented, and capable of prioritising a diverse workload. A strong work ethic and a commitment to delivering quality results are essential. A proactive attitude with a “can-do” mindset. We seek an articulate, enthusiastic person with a positive attitude towards customer service.

Driving Licence (required)

SPA - Petrol Forecourt Passport (preferred)

Company Van and Fuel Card Provided

Mon-Fri (Apply online only)

Locations Required

• North West
• Yorkshire
• North East (Newcastle)

Role Details

You will deliver on-site and remote support for servers, storage, and networking systems. You\'ll work with leading vendors (HPE, Dell, IBM, Lenovo, EMC, NetApp, Hitachi, Cisco), resolving hardware break/fix incidents and supporting customer IT infrastructure.

Job Responsibilities

• Diagnose and resolve hardware/server/storage faults
• Install, configure, and maintain IT equipment
• Provide on-site & remote technical support
• Collaborate with teams to meet SLAs

Skills & Experience Required

• EPOS Terminal Upgrade Installation
• Printer installs and upgrades
• Hardware break/fix experience
• Strong troubleshooting & customer service skills
• The Person - punctual, reliable, flexible, proactive, and willing to learn

Benefits & Hours

• Rate - £130 - £150 per day (DOE)
• Company Van Provided + Fuel Card
• Monday to Friday
• 8am - 5pm
• 5 x installs per day (approx. 1 hr installs)
• Contract duration December - July 2026
• Weekend work & Overtime available

Company Information

Channel-Only, White-Label Service Model; End-to-End, In-House IT Lifecycle Management; Nationwide Reach with 20+ Forward Stocking Locations (FSLs); Security and Compliance Expertise; Sustainability and Repair-First Ethos; Flexible, Modular Service Offering; Highly Trained In-House Engineers & 24/7 Support; Proven Reliability and Longevity