Service Delivery Manager-Jobs in Großbritannien

At Change Grow Live, we believe in the power of compassion, respect, and tailored support to help individuals make positive changes in their lives. We are committed to creating an inclusive and supportive environment where people feel empowered to grow, recover, and thrive.

Our team is guided by three core values: Be Open, Be Compassionate, Be Bold. These principles shape everything we do, ensuring that we provide high-quality care while fostering a culture of respect, integrity, and collaboration.

We have an exciting opportunity for a Criminal Justice Recovery Worker to join our team in Knowsley. This role is ideal for someone who is passionate about supporting individuals on their recovery journey, working closely with them to rebuild their confidence, skills, and connections within their communities. We are looking for someone who can work flexibly and manage multiple tasks at once. You will need to have previous experience of group facilitation.

The role is focused on supporting those engaged in criminal justice with their substance misuse needs. You will be working alongside organisations such as Probation, the courts and Custody to provide high-quality care, and therefore experience of multi-agency working is advantageous

Full Time Hours:37.5 per week

Full Time Salary Range: £27,861.26 - £32,002.35 (pro rata for part time)

* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Motivational Interviewing
• Children’s & adult safeguarding
• Liaison and partnership working including police, probation, courts, prisons.
• Substance awareness
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Have a strong understanding of substance misuse issues and/or experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days holiday (+ bank holidays), increasing annually for the first five years.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more hereSkilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note you will be required to work flexibly across operational sites as required therefore it is essential to hold a full UK driving license and have access to a car. This role requires an enhanced DBS and Police/Prison clearance

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 23 to 28 (£27,861.26 - £32,002.35)N/A - Outside London Weighting Area26/8/202510/8/2025wendy clarke | wendy.clarke@cgl.org.uk | 07880002574This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.