A fantastic new opportunity for an experienced Ops / Resource Manager to join an award winning creative agency as they continue to grow.
In this role, you'll work closely with the Director of Operations to keep everything running smoothly - from planning and resourcing to maintaining a positive and productive work environment.
This role will be predominantly office based in central London and needs previous experience of working in a similar role within a creative agency.
What You'll Do
Lead project planning, scheduling, and resource allocation
Coordinate between departments to ensure smooth communication
Support Graphics & Finishing teams with resourcing and prioritisation
Enforce operational processes, workflows, and security policies
Manage project database, HR systems, and holiday calendars
Oversee onboarding/offboarding processes
Support infrastructure, IT, and HR initiatives
Manage desk space, remote work policies, and general office upkeep
Liaise with suppliers and contractors
Help manage diaries, meeting rooms, and cross-time zone scheduling
Work closely with company leadership to prioritise meetings and share updates
What You'll Bring
5+ years in a creative agency or production environment
Strong resource planning and process management experience
Calm under pressure with excellent organisation and communication skills
Comfortable with Microsoft Office and tools like Monday.com
Bonus: Familiarity with Avid and After Effects
Passion for team culture and creative workflows
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.