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Guest Experience Host — Front Desk & Member Services
Job summary
A charitable leisure trust is seeking an enthusiastic Receptionist to provide excellent customer service and support a friendly front-of-house team. The role involves welcoming visitors, handling enquiries and bookings, and maintaining a tidy reception area. Ideal candidates should have a passion for customer service, be comfortable with cash handling, and thrive in a busy environment. This position offers flexible working hours, training opportunities, and potential for career growth in a rewarding role helping communities live healthier, happier lives.
Benefits
Qualifications
- Previous experience in a customer-facing role preferred.
- Able to operate till systems effectively.
- Passionate about delivering excellent customer experiences.
Responsibilities
- Welcome visitors warmly and professionally.
- Handle customer enquiries and bookings across multiple platforms.
- Maintain a tidy and inviting reception area.
- Support team activities and events at the centre.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.