Assistant Night Manager

Malmaison Hotels; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known hotel brand seeks an Assistant Night Manager to oversee hotel operations during night shifts. You'll ensure guest satisfaction and uphold brand standards, delivering exceptional service. This role includes numerous perks like discounted stays, high street discounts, and wellness programs. It's an opportunity for internal growth and progression within the company. Ideal for candidates passionate about hospitality and guest relations.

Benefits

Discounted Staff Room Rates

Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programs

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Responsibilities

• Oversee the running of the hotel from sundown to sunrise.
• Manage guest expectations and ensure brand standards are maintained.
• Create memorable experiences for guests.

Job description

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do! You as Assistant Night Manager will oversee the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel du Vin - we actively encourage internal development and progression, Onwards and Upwards.

A magnificently refurbished Edwardian building on the banks of the famous River Tyne, originally home to the Tyne Tees Steam Ship Company. There's a nod to the building's maritime past at every turn - from ship ropes in the courtyard, to porthole windows in some of the rooms. Moments from the city centre, offering fantastic views of the city's quayside and bridges. Newcastle upon Tyne is a university city and with its twin city, Gateshead, it was a major shipbuilding and manufacturing hub during the Industrial Revolution and is now a centre of business, arts and sciences.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months - just for doing your job subject to terms and conditions
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace