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A leading provider of specialized medical care in Greater London is seeking a Senior Analyst for their IT team. The role requires collaboration with various departments and ensuring efficient application performance. Essential qualifications include certification in EPIC applications and experience in system analysis within a clinical environment. The position offers hybrid working, competitive salary, and generous annual leave. Join a team committed to professional development and excellence in healthcare.
You will act as a key support to the primary expert for the applications within their area of responsibility. Reporting to the Digital Application Manager at Cleveland Clinic London with a dotted line to the wider Cleveland IT team the Senior Analyst will be responsible for maintenance incident resolution (break / fix) change requests testing upgrades and change control activities relating to their assigned applications.
Working closely with the Manager and Deputy Manager you will help set priorities and ensure timely resolution of issues. They will maintain strong service relationships between the IT department and its application users acting as a liaison with other departments and external stakeholders. The role requires coordinating issues across teams ensuring smooth application performance and demonstrating in depth knowledge of the organisations policies procedures and operations.
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment where caregivers are encouraged to grow their expertise across multiple specialties and in collaboration with expert clinicians. Our Mission Caring for life researching for health and educating those who serve assures our unwavering commitment to professional development.
Partners with subject matter experts and other Electronic Health Record (EHR) Management to ensure build consistency and successful end to end patient centric workflow.
Identifies and resolves production issues. This includes identification of appropriate parties and potential solutions with minimal guidance.
Provides support to team members as well as serving as the initial point of contact for their assigned team.
Participates in planning obtaining customer input and projecting resource requirements.
Works to review system requirements with customers and translates requirements into specific functions or deliverables.
Works with all clinical business and technical resources in a positive supportive and collaborative team manner.
Carries out analysis of process workflows data collection and reporting requirements interpreting into design where necessary.
Analyses flow chart processes and recommends ways to reduce steps and increase efficiency through use of technology.
Other duties as assigned
Cleveland Clinic is one of the leading providers of specialised medical care in the world providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history our Patients First philosophy is at the heart of everything that we do.
Applicant shortlisting and interviews may take place whilst the advert is live so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications we are not always able to provide individual feedback.
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
As an equal opportunities employer we aspire to work together to promote a more inclusive work environment which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity / Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment / engagement for disabled applicants to ensure so far as practicable that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
Senior IC
Employment Type : Full-Time
Experience : years
Vacancy : 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.