Imaging Systems Manager

Cleveland Clinic; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider in Greater London seeks an Imaging Systems Manager to oversee clinical imaging operations. This role involves managing a team of seven, providing technical support, and ensuring optimal functionality of imaging technologies. Applicants need relevant qualifications in Radiography or Health Informatics and experience in healthcare IT management. Exceptional organizational skills and a commitment to excellence are essential for maintaining quality service delivery in this critical role.

Benefits

25 days annual leave plus Bank Holidays

Double-matched salary exchange pension

Private Medical & Dental Insurance

Life Assurance

Cycle to Work scheme

Wellbeing Hub

Early wage access

Discounts on food retail

Qualifications

• Advanced understanding of Clinical Imaging Systems management required.
• Experience in leading technical support and integrations for medical imaging systems.
• Strong knowledge of information governance in the Imaging IT environment.

Responsibilities

• Manage and support daily operations of Clinical Imaging Systems.
• Provide application and technical support to the Imaging team.
• Conduct system audits and ensure quality control activities.

Skills

Imaging Systems knowledge

Project Management

Technical support

Team management

Education

BSc(Hons) Radiography / Computer Science / Health Informatics

PACS Administrator training

PRINCE2 or equivalent Project Management qualification

Tools

Terarecon

Brainlab / TraumaCad

Nuance PS 360

Syngo VIA

Digitiser

Job description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: A highly competitive salary is offered commensurate with experience and qualifications.

Hours: 37.5 hours per week

Location: 33 Grosvenor Place London SW1X 7AW (Cross site working expected)

Contract: Full time Permanent

What are we looking for

Cleveland Clinic London are looking to recruit an Imaging Systems Manager to join our Imaging Services Team. A highly competitive salary is offered commensurate with experience and qualifications.

This is a full-time position working 7.5 hours shifts between Monday to Friday during the service hours of 0800-200.

The role includes an on-call requirement to provide support for critical system issues outside of regular working hours ensuring continuity of service for Imaging Services systems and supporting other clinical departments in need.

What makes us different

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment where caregivers are encouraged to grow their expertise across multiple specialties and in collaboration with expert clinicians. Our Mission Caring for life researching for health and educating those who serve assures our unwavering commitment to professional development.

With overall responsibility to administer manage and support the operations system maintenance and quality control activities of Clinical Imaging Systems at Cleveland Clinic London the Imaging Systems Manager will work as part of a global team and under the overall guidance of the Clinical Manager of Imaging Services. The Imaging Systems Manager will have direct line management responsibility for a team of seven staff members. They will also work with ongoing projects and task responsibilities to the Divisional Institute Managers Clinical Engineering Manager and the IT Manager.

The Imaging Systems Manager will be responsible for: the efficient day‑to‑day Picture Archiving and Communications System (PACS / VNA) Radiology Information System (RIS) Cardiology and other CCL digital technologies in order to ensure continuity of patient care at all times. Managerial support within the Clinical Imaging Systems team maintaining effective service delivery through the allocation and management of resources responding to evolving clinical service needs handling complaints and ensuring close liaison with clinical users and third party suppliers. Developing and maintaining operational policies and procedures and system audits. Delivery of training for and the integrity safe use and security of the Clinical Imaging Systems database.

What will your duties include

Demonstrate expert knowledge and understanding of the following specialised system to assist with training and provide 1st line support (indicative list only and non-exhaustive):

• Terarecon
• Brainlab / TraumaCad
• Orpheus CAST
• Nuance PS 360
• Zeiss (Ophthalmology)
• Syngo VIA
• Syngo Dynamic
• Digitiser
• CD burning software used to produce CDs of patient images
• CR software used in the post processing of plain film
• Workstation used in the post processing of MRI
• Workstation used in the post processing of CT
• Orthopaedic electronic templating software used to pre plan operations such as hip joint replacements

Other Third Party DICOM systems

Implement support and potentially lead integrations for Clinical Imaging System projects.

Prepare reports for administration on all aspects of medical imaging operations as appropriate or directed.

Provide application and technical support for the Imaging team in addition to system triage and troubleshooting assistance to the end-users.

Act as liaison between Imaging Services and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavours.

Oversee activities of vendors in all phases of installation and implementation of new systems.

What we need from you

Minimally a BSc(Hons) Radiography / Computer Science / Health Informatics DCR(D) Diploma of the College of Radiographers or equivalent required.

Professions Council or equivalent IT / Healthcare experience required.

Completion of PACS Administrator training experience required.

PRINCE2 or equivalent Project Management qualification required.

Current valid Healthcare Professional Council (HCPC) registration desirable.

Highly developed specialist knowledge and experience of Imaging Systems and the interrelationship of these with other clinical services within a complex hospital environment.

Knowledge of Information Governance and its use within the Imaging IT environment.

Knowledge and experience of working practices within Imaging departments.

What We Offer

As a private hospital with no shareholders we reinvest all profits back into our organisation. This allows us to provide meaningful tailored support and development opportunities for our caregivers - alongside a range of benefits including :

• 25 days annual leave plus Bank Holidays
• Double-matched salary exchange pension contribute 5% and well contribute 10%
• Private Medical & Dental Insurance
• Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• Workplace Nursery Scheme
• Wellbeing Hub with mental health coaching and EAP support
• Earned Wage Access - get early access to part of your pay when needed
• Access to discounts on food retail and more

Who we are

Cleveland Clinic is one of the leading providers of specialised medical care in the world providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history our Patients First philosophy is at the heart of everything that we do.

If you would like to know more

Applicant shortlisting and interviews may take place whilst the advert is live so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

Lets deliver World Class care together!

As an equal opportunities employer we aspire to work together to promote a more inclusive work environment which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity / Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment / engagement for disabled applicants to ensure so far as practicable that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Required Experience

Manager

Key Skills

ABAP, Information Technology Sales, Investment Management, Landscape, Maintenance, Clinical

Employment Type

Full-Time

Experience

years

Vacancy

1