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Service Desk Analyst - Bristol

An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which supports an internal user base of 700 people.

This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate.

Responsibilities:

1. Providing 1st line (and some 2nd line level) support via phone, email or face to face.
2. Working to set SLA targets.

Requirements:

1. 5 days a week on-site working in an office in North Bristol that is easily accessible via the M4/M32 motorway network.
2. Team covers a shift pattern operating from 7.30am - 5pm.

Good benefits, training, and career progression are offered together with a competitive basic salary.

If this Service Desk Analyst role sounds of interest please get in touch with your latest CV.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.