Maintenance Technician jobs in United Kingdom

Apprentice Customer Service Advisor – hours: office based, full time (40 hours), 08:30 to 17:30 – Monday to Friday. You will also work one Saturday approximately every three weeks (with a day in lieu).

Salary: Starting salary of £25,397 per annum. Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, free refreshments in the staff canteen, free onsite car parking.

We offer a Level 3 Apprenticeship in Customer Service, which includes:

• Working in a busy customer service department and learning how to be a great customer service advisor.
• Regular pre‑arranged visits (every 6 to 8 weeks) from an assessor from our apprenticeship provider. In between visits, regular reviews will be conducted via webinar, telephone and video call.
• Regular completion of apprenticeship coursework.
• Completion of functional skills in English and Maths (if required).
• Completion of an assessment period (3 months), including a final end‑point assessment at the end of the 12‑month training programme.

• Starting salary of £25,397, with a potential salary review after 6 months, depending on progress and achievement of KPIs.
• Level 3 Customer Service Specialist Apprenticeship Qualification.
• Paid time to complete apprenticeship coursework.
• Great training and support.
• Opportunities for career progression.
• Staff benefits package which includes a virtual GP and discounted services and products such as cinema tickets, gym memberships, days out and travel.
• Free onsite car parking and free refreshments available in the staff canteen.

Farmfoods is a family business that prides itself on offering customers great value, quality products, and a friendly, customer‑focused experience. As an Apprentice Customer Service Advisor you will support your team in all aspects of their daily operations including answering telephone queries, handling complaints, responding to emails, postal duties, accurate record keeping and reporting.

• Friendly, positive, hardworking approach to work.
• Excellent attention to detail.
• Great organisational skills.
• Confident communicator.
• Enjoy being busy and working at a fast pace under pressure, with excellent time keeping to meet deadlines.
• Reliable team member.
• A confident, people‑focused individual with ambition to grow into a future leadership role.
• Ensures all work set by the apprenticeship provider is completed on time and to the best of your ability.

Our ideal candidate can effectively use Microsoft Office (Word, Excel and PowerPoint), and will also learn our in‑house software through training.

Above all, you will embody Farmfoods values: Hard Work, Trust, Respect, and a Positive Attitude. If you have a “can‑do” attitude, this is an opportunity to shine. Many people in management positions at Farmfoods started their careers in entry‑level positions, so this could be the start of a rewarding career.

About Farmfoods: We aim to offer sensational value to customers on a great range of everyday family‑oriented goods, backed by a focus on an old‑fashioned, genuine, and friendly customer experience.