A recruitment agency is seeking a Service + Product Technician for installation and service of Noke projects across the UK and Europe. The ideal candidate will have a minimum of 2 years' experience in electronic security systems, a customer-centric attitude, and proficiency in MS Office programs. Responsibilities include ensuring proper installation, training installers, and coordinating project timelines. A valid driving license is required.
Qualifikationen
Minimum 2 years working with installers and understanding installation methods.
2 years technical experience in electronic security systems.
Full driving license required.
Aufgaben
Ensure installation of Noke parts meets specifications.
Train new installers on Noke products.
Examine installed cables for correctness.
Coordinate with operations for timely project completion.
Develop work schedules and project forecasts.
Implement improvements in service delivery.
Kenntnisse
Customer-centric attitude
Collaboration
Mechanical aptitude
Technical aptitude
Proficient in MS Office
Manual handling awareness
Jobbeschreibung
Overview
Service + Product Technician required for installation + Service of Noke projects across the UK and Europe.
Responsibilities
Working closely with Installers on sites to ensure the installation of Noke parts are in line with company specifications.
Help train new installers in the Noke team on Noke products.
Examine cables once they have been installed to make sure this has been correctly fitted.
Work in conjunction with the operations team to determine necessary job components and proactively correct project concerns.
Coordinate with operations to ensure Noke projects are completed in a timely manner.
Develop and maintain schedules of work and forecasts for completion projects within the timeframes.
Research and implement products, processes, and services for continuous improvements in the delivery of results.
Provide emergency response for installation and service, as requested by the customers.
Key attributes / qualifications
A minimum of 2 years working with installers and understanding installation means and methods.
Technical experience of 2 years in electronic security systems.
Possess a customer-centric attitude with the ability to collaborate.
Proficient in MS Office Suite of programs - Word, Excel, Outlook, Project.
Strong Mechanical and Technical aptitude.
Travel required.
Manually competent and awareness of manual handling.
Full driving license.
Language – English with any other languages preferable. French would be valued.
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