Jobs in York, United Kingdom
Remote UK Customer Support Specialist
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Remote UK Customer Support Specialist
Job summary
A rapidly scaling UK tech company is seeking a friendly and proactive Customer Service Representative to join its fully remote team. You'll help customers via email, live chat, and phone, resolve queries, and collaborate to enhance the customer experience. The role offers a competitive salary of £28,000 to £34,000, full training, and a positive work culture. Enjoy benefits like an early finish every Friday and a generous holiday allowance while working from the comfort of your home.
Benefits
Qualifications
- No prior experience required; full training provided.
- Motivated to grow your career in a modern tech company.
Responsibilities
- Helping customers via email, live chat, and occasional phone calls.
- Resolving queries with clarity, accuracy, and a positive attitude.
- Troubleshooting account or product issues using internal tools.
- Logging interactions and following up where needed.
- Collaborating with other teams to improve customer experience.
- Representing the brand with professionalism and warmth.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.