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Remote Senior Climate-Tech SaaS Service Delivery Lead
Job summary
A mission-driven SaaS company in climate-tech seeks a Senior Service Delivery Consultant to maximize client value from their platforms. The role involves overseeing client onboarding, providing technical support, and managing service inquiries within a fully remote setting. Candidates should have over 3 years of SaaS experience, exceptional communication skills, and the ability to manage technical documentation. This position offers a competitive salary from £35,000 to £50,000, along with opportunities for flexible working and significant impact on climate initiatives.
Benefits
Qualifications
- 3+ years of experience in SaaS service delivery or consulting.
- Ability to translate functional requirements into technical specifications.
- Strong interpersonal skills to manage client relationships.
Responsibilities
- Oversee client onboarding and implementation for SaaS platforms.
- Serve as a single point of contact for support inquiries.
- Produce and maintain internal and external documentation.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.