ServiceNow Technical Lead

Next Ventures; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading digital transformation consultancy is seeking an experienced ServiceNow Technical Lead to oversee the technical direction and implementation of ServiceNow solutions. You will lead development teams, ensuring that all implementations align with best practices and customer needs. This remote role requires strong expertise in scripting and ServiceNow architecture, along with excellent communication and leadership skills. The position offers a 6-month initial contract with opportunities for long-term extensions.

Qualifications

• Proven experience as a ServiceNow Technical Lead or Senior Developer.
• Strong understanding of ServiceNow architecture and configuration.
• ServiceNow certifications (CSA, CAD, CIS) are advantageous.

Responsibilities

• Lead technical design sessions and oversee solution implementation.
• Act as the primary technical authority on ServiceNow development.
• Guide and mentor development teams for scalable solutions.

Skills

ServiceNow architecture knowledge

Scripting (JavaScript, Glide, APIs)

Stakeholder communication

Tools

ServiceNow

Job description

We’re partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications.

Role Overview

You’ll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring all technical implementations meet best practice and customer requirements.

Key Responsibilities

• Lead technical design sessions and oversee solution implementation
• Act as the primary technical authority on ServiceNow development
• Provide hands‑on expertise across ITSM, ITOM, and custom applications
• Collaborate with business and technical stakeholders to define requirements
• Ensure quality assurance, code reviews, and adherence to platform governance
• Guide and mentor development teams to deliver scalable and maintainable solutions

Key Skills & Experience

• Proven experience as a ServiceNow Technical Lead or Senior Developer
• Strong understanding of ServiceNow architecture and module configuration
• Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub)
• Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management)
• Excellent stakeholder communication and leadership ability
• ServiceNow certifications (CSA, CAD, CIS – ITSM / ITOM) are advantageous

Contract Details

• Remote UK
• 6‑month initial contract with long‑term extensions