Jobs in Ipswich, United Kingdom

We are a leading GP Federation that has led the development of primary care services in the City of Central Manchester. Our size and embedded excellent relationship with our Primary Care Networks enables us to deliver large‑scale and impactful services for our patients.

• Lead day‑to‑day operational management of the PCN.
• Ensure full delivery of all PCN DES service specifications.
• Mobilise new services, ensuring delivery of KPIs.
• Produce regular updates, dashboards and escalation reports for PCN leadership.
• Deliver PCN transformation programmes and manage IIF (where applicable), CAA, EA DES reporting, GPAD validation and ES dashboards.
• Run searches, track outcomes and provide data‑driven recommendations.
• Oversee the full ARRS lifecycle including recruitment, onboarding, job planning and supervision.
• Support workforce integration across practices.
• Work with finance manager to fulfil contractual, reporting and other financial obligations within the PCN DES.
• Lead the PCNs digital strategy including online triage, telephony optimisation and patient communication systems.
• Maintain PCN‑wide governance including risk register, audit cycles, policies and incident reviews.
• Maintain alignment with CQC governance requirements for PCN delivered services.
• Lead operational delivery of the Enhanced Access service; manage rotas, induction, governance and utilisation metrics; ensure compliance with workforce and appointment type reporting.
• Act as the primary operational contact for practices, ICB, borough teams, community providers and VCS partners; organise PCN meetings, MDT forums, operational huddles and stakeholder groups; produce agendas, minutes and action logs.
• Coordinate with practices for estates planning including room utilisation and shared hub coordination; manage rotas for Enhanced Access, ARRS activity and across PCN clinics; maintain business continuity plans and support emergency response arrangements.

• Operational management experience in the NHS.
• Previous experience in PCN or GP Federation management.
• Experience managing budgets, claims, KPIs and workforce.
• Experience running searches, interpreting data and producing reports.
• Experience delivering multisite or multiteam services.
• Previously worked in similar position within the public or private sector, particularly within primary care.

• Degree or equivalent operational leadership experience.
• Project management or NHS leadership training (Desirable).

• Strong organisational and multitasking abilities.
• Ability to interpret PCN DES, guidance, KPIs and specifications.
• Excellent communication and relationship building skills.
• Strong digital literacy including MS Office, EMIS and dashboard tools.
• Excellent time management skills, managing multiple workstreams and flexibly responding to workload pressures.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.

Central Manchester Networks Ltd

10 Lower Vickers Street, Manchester M40 7LH

Employer website: http://www.cmgppo.org.uk/