Senior Account Manager

www.cranberrypanda.co.uk - JobBoard; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading consultancy firm is looking for an experienced Senior Account Manager to take ownership of a portfolio of D2C clients. This remote position in the UK requires someone skilled in driving growth through data-led strategies. Key responsibilities include leading growth delivery, managing a cross-functional team, and providing strategic leadership for client relationships. Ideal candidates will have over 5 years of experience, strong analytical skills, and the ability to influence senior stakeholders.

Qualifications

• 5+ years in an account management role for an agency or consultancy.
• Experience in digital growth with revenue & margin responsibility.
• Proven ability to reallocate budgets and drive contribution margin.

Responsibilities

• Lead end-to-end growth delivery: audit, roadmap, execution, scale.
• Manage and motivate a cross-functional pod, ensuring KPI alignment.
• Provide strategic leadership to clients and maintain strong, trusted relationships.

Skills

Account management

Analytical capability

Communication

Budget management

Job description

Fully remote (UK-based) with monthly travel to client sites

We are supporting a high-performing consultancy in the direct-to-consumer space as they look to hire an experienced Senior Account Manager. They partner with some of the fastest-scaling D2C brands, helping them drive profitable, sustainable growth through data-led strategy and cross-functional execution.

If you thrive in a commercial, high-ownership environment and enjoy leading brands to real, measurable results, this is a fantastic opportunity.

The Role

You’ll take full ownership of a portfolio of D2C clients, overseeing their growth across revenue, margin, and scale. Working with a cross‑functional pod (media, CRO, CRM, analytics), you’ll set direction, prioritise clearly, and ensure every function delivers.

This is a role for someone who loves solving complex growth challenges, leading clients with confidence, and orchestrating high-performance delivery.

Key Responsibilities

• Lead end-to-end growth delivery: audit, roadmap, execution, scale
• Manage and motivate a cross-functional pod, ensuring KPI alignment
• Use data to set priorities across budgets, conversion levers, CRM strategy, and margin insights
• Provide strategic leadership to clients and maintain strong, trusted relationships
• Improve processes, playbooks, and operational systems
• Contribute to innovation around AI, automation, and efficiency

Ideal Experience

• 5+ years in an account management role for an agency or consultancy
• experitsee in digital growth with revenue & margin responsibility
• Proven ability to reallocate budgets, reset KPIs, and drive contribution margin
• Strong analytical capability beyond media-level metrics
• Experience leading or collaborating across media, CRO, CRM, and analytics
• Highly organised, commercially minded, and fast-moving
• Excellent communicator with the confidence to influence senior stakeholders
• A natural mentor with a strong ownership mindset

KPIs You’ll Drive

• Revenue, margin, and blended growth performance
• Client retention and account expansion
• Pod delivery and internal satisfaction
• Speed & success of new-client onboarding
• Improvements in operational efficiency and innovation

Hit apply if the role looks of interest.