Jobs in Hertford, Grande-Bretagne

Yorkshire Collaboration (Council) are looking for an Interim MOSAIC Trainer to join.

Fully REMOTE.

The Mosaic Trainer will support the successful delivery, implementation and adoption of system within Calderdale Borough Council - Mosaic Implementation Programme across Children and Young Peoples Service and Adult Services and Wellbeing. The role involves designing and delivering engaging training to frontline staff, ensuring users are confident and capable in applying new workflows, tools, and recording models. The trainer will work closely with Subject Matter Experts (SMEs), System Support Team, operational leads, and technical teams to align training content with the programme's goals.

• Develop and deliver tailored Mosaic training to Children\'s Services OR Adult Social Care staff across all levels
• Design training materials, guides, and e-learning content aligned with new workflows and system features
• Project team upskilling and training (Train the Trainer)
• Conduct training needs analysis across service areas to inform content and rollout plans
• Collaborate with SMEs and project leads to ensure training reflects practice requirements and statutory needs
• Support with walk-throughs, drop-ins, and guidance
• Maintain and update training content based on feedback and changes to system design
• Work flexibly across phased rollout plans to deliver training aligned with go-live timelines
• Evaluate training impact and collate feedback to continuously improve delivery

• Experience delivering IT or system training in a social care or public sector setting
• Strong understanding of Mosaic or similar case management systems
• Ability to communicate complex processes in accessible, clear language
• Experience developing both in-person and digital training formats
• Person Type (usual person type)
  • Works well under pressure
  • Is an effective team player with a can do attitude
  • Is equality effective on solo tasks
  • Is comfortable to present to senior members of the project team and board members
  • Is comfortable leading and being led on tasks
  • Is task and time driven

£25 - £35 per hour + Negotiable + Depending on Experience