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Customer Service Advisor - German Speaking - Remote
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Customer Service Advisor - German Speaking - Remote
Job summary
A multilingual recruitment agency is seeking a German Speaking Customer Service Advisor to provide outstanding service to clients in German-speaking regions. This full-time, remote position offers a salary of £26,500 and attractive benefits, requiring occasional commutes to St. Neots. Ideal candidates will possess strong language skills and customer service experience.
Benefits
Qualifications
- Fluent in German & English.
- Strong customer focus and professional approach.
- Excellent communication skills, both oral and written.
- Ability to work effectively as part of a team.
- Good computer skills.
- Positive 'can do' attitude.
Responsibilities
- Receive incoming calls.
- Deliver high quality customer service.
- Assist with new customer's enquiries.
- Process orders received via the telephone, fax, e-mail or internet.
- Be proactive in the area of Customer retention.
Skills
Advancing People - Multilingual Recruitment Specialists are recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Fluent in German & English
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits
This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.
Apply now!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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