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Software Application Developer
Job summary
A leading SaaS company is seeking a Software Application Developer to join a remote team. This role involves full-stack development using JavaScript, Node.js, and more, while supporting customers and managing application updates. Ideal candidates have a degree in computer science and experience with full-stack JavaScript. The position offers comprehensive benefits and professional development from day one, ensuring you grow in a welcoming work environment.
Benefits
Qualifications
- Full-stack JavaScript experience with Node.js and Express required.
- Strong skills in JavaScript, HTML5, and CSS3 are necessary.
- Degree in computer science (university or college) is required.
Responsibilities
- Collaborate with the programming team to build business process automation solutions.
- Troubleshoot and resolve support tickets.
- Provide technical support to customers via email and phone.
Skills
Education
Tools
A long-established SaaS company that helps organizations protect their people, culture, and operations is looking for a Software Application Developer to join its Support division. The company's software is used by major enterprises to manage millions of sensitive workplace and security cases.
In this remote-first role, you'll collaborate with the programming team and project personnel to build, test, and implement business process automation solutions, while also supporting customers after implementation. The work spans full-stack development, troubleshooting, and contributing to ongoing product evolution.
- Full-stack development using JavaScript, Node.js, and Backbone.js
- Update and modify SQL-based database structures
- Review, troubleshoot, and resolve assigned support tickets
- Provide technical support to customers via email and phone
- Ensure requests are handled within established SLAs
- Debug application issues and verify fixes
- Manage GitHub branches and code changes
- Deploy application updates using Docker on a Linux environment
- Contribute to product improvements and continuously learn new technologies
- Maintain strong security awareness and adhere to industry standards
- Degree in computer science (university or college)
- Full-stack JavaScript experience with Node.js and Express
- Strong skills in JavaScript, HTML5, and CSS3
- Experience working directly with end users or customers
- Excellent written and verbal communication skills
- Eagerness to learn and adapt to new technologies
- Experience with Backbone.js
- Experience with NGINX, Bootstrap, jQuery, PostgreSQL, Redis, ElasticSearch, Mocha, and Git
- Portfolio, demos, or GitHub code samples
- Remote work across the US and Canada
- Comprehensive benefits plan starting day one
- Professional development budget
- RRSP/401k matching program
- Half-day Fridays during summer
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.