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Jobs in Bradford, United Kingdom

Remote UK Customer Experience & Quality Specialist

We Do Play

Newcastle upon Tyne
Remote
GBP 28,000
6 days ago
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Cybersecurity GTM Leader and Enterprise Partnerships

PastWipe

Sheffield
Remote
GBP 80,000 - 100,000
6 days ago
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Senior JavaScript AI SDK Engineer — Remote

Tether

United Kingdom
Remote
GBP 70,000 - 90,000
6 days ago
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Real Estate Agent (Based in Dubai)

betterhomes

Liverpool
Remote
GBP 60,000 - 80,000
6 days ago
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Field-Based Arboriculture Contract Leader: Growth & Impact

Ground Control

Luton
Remote
GBP 60,000 - 80,000
6 days ago
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Customer Experience and Quality Specialist - Remote - UK Based

We Do Play

Newcastle upon Tyne
Remote
GBP 28,000
6 days ago
Be an early applicant

Remote Bilingual Gaming Community Moderator

Arise Virtual Solutions

Reading
Remote
GBP 40,000 - 60,000
6 days ago
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Contract Manager

Ground Control

Luton
Remote
GBP 60,000 - 80,000
6 days ago
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Javascript Software Engineer (AI SDK)

Tether

United Kingdom
Remote
GBP 70,000 - 90,000
6 days ago
Be an early applicant

Community Moderator for Gaming Client – Bilingual EN & FR - Remote

Arise Virtual Solutions

Reading
Remote
GBP 40,000 - 60,000
6 days ago
Be an early applicant

Remote Portuguese Content Moderator - Greece Relocation

Velenosi & Meredith Consulting

City Of London
Remote
GBP 40,000 - 60,000
6 days ago
Be an early applicant

Online Student Coach — Flexible UK Tutoring

FindTutors

Basildon
Remote
GBP 10,000 - 40,000
6 days ago
Be an early applicant

International Civil Construction PM – NEC4, Nigeria Deployment

G3 Systems Ltd

England
Remote
GBP 59,000 - 90,000
6 days ago
Be an early applicant

Portuguese Speaker Content Moderator - Relocation to Greece (remote)

Velenosi & Meredith Consulting

City Of London
Remote
GBP 40,000 - 60,000
6 days ago
Be an early applicant

Construction Project Manager - Lagos, Nigeria

G3 Systems Ltd

England
Remote
GBP 59,000 - 90,000
6 days ago
Be an early applicant

Remote Tele-Stroke Neurologist (US Board-Certified)

JR United Kingdom

United Kingdom
Remote
GBP 200,000 +
6 days ago
Be an early applicant

Home-Based Specialist Foster Carer - Earn Up to 40k

Derby City Council

East Midlands
Remote
GBP 40,000
6 days ago
Be an early applicant

Remote Mortgage Advisor — Flexible Hours & Uncapped Earnings

The Mortgage Experts

Sheffield
Remote
GBP 96,000
6 days ago
Be an early applicant

Remote Data Entry Clerk - Flexible Hours, Growth Path (UK)

wilson

Greater London
Remote
GBP 25,000 - 35,000
6 days ago
Be an early applicant

Principal Engineer

Sanderson Recruitment

Greater London
Remote
GBP 80,000 - 95,000
6 days ago
Be an early applicant

Remote Windows C++ Backend Engineer – Low-Latency Networking

Client Server

Glasgow
Remote
GBP 59,000 - 70,000
6 days ago
Be an early applicant

UK Director of Sales & Operations | Growth Leader (Remote)

Oxford Biolabs

Packmoor
Remote
GBP 60,000 - 80,000
6 days ago
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Mobile Forklift Engineer

Holt Recruitment Ltd

Grimsby
Remote
GBP 38,000 - 45,000
6 days ago
Be an early applicant

Self Employed Mortgage Broker

Elite Recruitment Services

Cardiff
Remote
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Senior Data Scientist

SF Recruitment (Tech)

Birmingham
Remote
GBP 75,000 - 85,000
6 days ago
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Remote UK Customer Experience & Quality Specialist
We Do Play
Remote
GBP 28,000
Full time
6 days ago
Be an early applicant

Job summary

A leading services company is seeking a Customer Experience and Quality Specialist to enhance customer satisfaction while working remotely. The role involves managing customer enquiries and complaints across various channels, conducting audits, and fostering continuous improvement. Successful candidates should have experience in customer service and quality assurance, along with strong communication and analytical skills. The position offers a salary of £27,100 per annum and requires availability to work across weekends.

Qualifications

  • Previous experience in customer service, complaints handling, and quality assurance is essential.
  • Experience in conducting audits or quality monitoring is desirable.
  • Strong proficiency in written communication with experience in webchat and email interactions.
  • Ability to manage multiple priorities and meet deadlines.

Responsibilities

  • Respond to customer enquiries promptly and professionally.
  • Manage and resolve customer complaints per company policies.
  • Support third party relationships with day-to-day collaboration.
  • Conduct quality analysis of customer interactions.
  • Perform audits on HGS deliverables to ensure compliance.
  • Prepare reports and provide feedback on trends and opportunities.

Skills

Strong written and verbal communication skills
Customer Service Orientation
Analytical Ability
Attention to Detail
Problem-Solving Skills
Organisational Skills
Team Collaboration
Adaptability
Compliance Awareness

Tools

Microsoft Office Suite
Job description
A leading services company is seeking a Customer Experience and Quality Specialist to enhance customer satisfaction while working remotely. The role involves managing customer enquiries and complaints across various channels, conducting audits, and fostering continuous improvement. Successful candidates should have experience in customer service and quality assurance, along with strong communication and analytical skills. The position offers a salary of £27,100 per annum and requires availability to work across weekends.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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