Regulatory Project Manager - FTC

eBay; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global online marketplace is seeking a Regulatory Project Manager to support high‑priority regulatory programs. This role requires at least 5 years of project management experience and the ability to translate regulatory requirements into practical solutions. You will collaborate with cross-functional teams to enhance buyer and seller experiences and ensure compliance. This position offers a chance to engage with senior stakeholders and work on significant initiatives within a leading eCommerce environment.

Qualifications

• 5+ years of experience in project or program management, consulting, or a related field.
• Experience working alongside online marketplaces or fintech environments.
• Ability to work in fast‑changing, ambiguous environments.

Responsibilities

• Deliver regulatory initiatives impacting buyer and seller experiences.
• Translate regulatory requirements into actionable plans.
• Coordinate delivery across various teams.

Skills

Project or program management experience

Cross-functional delivery coordination

Strong communication skills

Analytical approach to regulatory requirements

Customer-focused approach

Job description

Regulatory Project Manager

1-Year Fixed Term Contract

About the Role

At eBay, our Regulatory Initiative team designs and delivers customer‑centric solutions in response to evolving regulatory requirements. We focus on implementing regulatory change in a way that protects customers, supports healthy online marketplaces, and enables transactions at scale with minimal friction.

We are looking for a Regulatory Project Manager to support high‑priority regulatory programs across eBay. You will operate at the intersection of regulation, product delivery, and customer experience—helping transform regulatory requirements into practical solutions that work for a global online marketplace.

What you will accomplish

• Deliver regulatory initiatives that directly impact buyer and seller experiences across the eBay marketplace.
• Translate regulatory and legal requirements into actionable delivery plans in partnership with Legal and Government Relations teams.
• Coordinate cross‑functional delivery across Product, Analytics, Marketing, Customer Service, and other partners to support consistent execution.
• Assess customer, seller, and business impacts with Analytics teams and communicate insights to inform decision‑making.
• Develop risk‑based options and recommendations that balance compliance, marketplace health, customer trust, and commercial outcomes.
• Support alignment across multiple initiatives by managing dependencies and serving as a central point of coordination for impacted teams.

What you will bring

• 5+ years of experience in project or program management, consulting, or a related field.
• Experience working in or alongside online marketplaces, platform businesses, or fintech environments.
• Demonstrated ability to coordinate delivery across cross‑functional, multi‑disciplinary teams.
• Strong written and verbal communication skills in English, with experience engaging diverse partners.
• Ability to work effectively in fast‑changing, global environments with ambiguity and competing priorities.
• Analytical approach with experience turning complex regulatory requirements into clear, practical plans.
• A collaborative, customer‑focused approach with the ability to influence outcomes without formal authority.

Why Join eBay?

You'll help shape how one of the world’s largest online marketplaces responds to regulatory change—ensuring compliance while supporting safe, trusted, and seamless buying and selling experiences for millions of customers globally. This role offers exposure to senior stakeholders, complex global initiatives, and meaningful work at the heart of eCommerce.

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