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This leading global insurer has a fascinating opportunity for Delegated Authority Technician to join its team on a 12 month Fixed-Term Contract.

This position can be based in either Leeds or Manchester.

Please note that whilst previous experience within a claims environment would be advantageous, our client is very flexible on this, and will consider candidates from a claims underwriting or broking environment. Importantly, you must have some experience / knowledge of delegated authority arrangements within a general insurance environment. For example, we will consider Claims Handlers who have settled losses under delegated authority, Underwriters or Brokers who have written business under DA, as well as those within insurers who are manging Delegated Authority/ Bordereaux agreements.

Reporting directly to the Head of Insurance Claims, your primary responsibility will be to oversee, monitor and audit delegated claims arrangements that the company has with TPAs and coverholders.

Specific duties will include, ensuring that all delegated schemes and binders are following best practice, building relationships with strategic partners and serving as the main point of contact for DA claims related communications, and managing the onboarding process for new delegated authority schemes. In addition, you’ll be managing and undertaking the renewal process for each of the delegated providers on an annual basis, which will include obtaining and reviewing documents, and you’ll review and process monthly bordereaux, reporting on trends and issues. You’ll also work with the Claims Compliance Manager to identify areas of improvement and ways to streamline processes, procedures and systems.

It is essential that you are well-organised, with good attention to detail, and a strong focus on systems and processes. You’ll be someone who enjoys data analysis and metric monitoring, and you’ll have a naturally curious mindset. Just as importantly, you’ll be comfortable liaising with a range of internal and external stakeholders, with the confidence to have ‘difficult’ conversations when perhaps agreements are being breached. An ability to work collaboratively, as well as independently, is also required.

With this being a 12 month, fixed-term contract, there are no guarantees that this will lead to a permanent opportunity within the company. Having said that, this is one of the most exciting and fastest-growing commercial insurers in the market, which is well-known for recognising and rewarding talent. This position will give you access to the internal jobs board, where new opportunities are regularly arising as a result of the company’s ongoing expansion.

Our client offers a hybrid-working arrangement, which will allow you to work from home one day a week, should you so wish.

You will be rewarded with a very generous basic salary (Negotiable, depending on experience), plus a lucrative bonus and superb company benefits.

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General Insurance and Financial Services Recruitment