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Business Analyst
Job summary
A leading IT recruitment agency is seeking a Business Analyst to support a major Dynamics 365 transformation in Birmingham. The successful candidate will work in a hybrid environment, engaging with senior stakeholders and leading business analysis efforts. Responsibilities include producing high-quality BA artefacts and aligning with governance standards. Experience with Dynamics 365 and in regulated environments is essential for this role, offering a competitive rate of £400 per day for a contract duration of 6 to 8 months.
Qualifications
- Proven experience as a Business Analyst on Microsoft Dynamics 365 implementations.
- Strong background in system-led transformation programmes.
- Excellent stakeholder management and communication skills.
Responsibilities
- End-to-end business analysis across a Dynamics 365 programme.
- Leading discovery sessions, workshops, and requirements definition.
- Translating business needs into clear, actionable requirements and user stories.
Skills
Business Analyst – Dynamics 365
Location: Birmingham (hybrid)
Rate: £400 / day (Inside IR35)
Contract: 6 - 8 months
TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation.
This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience.
You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders.
- End-to-end business analysis across a Dynamics 365 programme
- Leading discovery sessions, workshops, and requirements definition
- Translating business needs into clear, actionable requirements and user stories
- Producing high-quality BA artefacts (process maps, BRDs, data flows)
- Acting as a bridge between business stakeholders and technical delivery teams
- Supporting UAT, data migration, and change activities
- Ensuring alignment with regulatory, governance, and organisational standards
- Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE / CRM) implementations
- Strong background in system-led transformation programmes
- Experience working in regulated, governance-heavy, or complex organisations
- Excellent stakeholder management and communication skills
- Comfortable working in Agile or hybrid delivery environments
- Able to challenge requirements and drive clarity, not just document
- Experience within membership organisations, professional bodies, or large enterprises
- Exposure to data migration, reporting, or MI within Dynamics 365
- Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.