Field Service Manager, Dental Systems

TRS Consulting Services Limited; Leeds; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading supplier of dental equipment seeks a Field Service Manager to oversee their UK operations. The role involves managing a team of Dental Service Engineers, ensuring customer satisfaction, and developing service revenues. Ideal candidates will have a strong service management background, with experience in the dental or medical sectors preferred. The position offers a competitive salary package, bonus, car allowance, and comprehensive training.

Benefits

Industry recognized training

Competitive salary

Bonus scheme

Company car or car allowance

Contributory pension scheme

Private health cover

Qualifications

• Proven track record in service management with capital equipment.
• Ability to foster customer relationships and support a team.
• Experience in dental, medical, or scientific market sectors is preferred.

Responsibilities

• Manage a team of field-based Dental Service Engineers.
• Deliver KPI goals including customer satisfaction and financial targets.
• Develop new revenue streams and increase market share.

Skills

Service management experience

Team leadership

Customer relationship management

Commercial acumen

Strategic thinking

Job description

Field Service Manager

Dental Equipment

Leeds & West Yorkshire

£50K - £55K + Bonus + Car + Excellent Benefits + Package Genuine Opportunities for Career Progression

• An excellent opportunity for a Field Service Manager, Service Delivery Manager, Team Leader, Service Supervisor or Technical Support Manager with a background managing technical teams of Field Service Engineers or Technical support Engineers to join a well-respected supplier of dental equipment, offering excellent career development and opportunities for career progression

The Company – Field Service Manager, Dental Systems

My client is a well-respected supplier of dental equipment. They are part of a larger global medical devices’ organisation, with thousands of employees operating in numerous countries worldwide.

As a truly global manufacturing organisation, product innovation, excellent levels of customer service and good people are fundamental to their future success.

The Role – Field Service Manager, Dental Systems

This market leader now seeks to recruit a commercially astute Field Service Manager, to oversee their dental service operation in the UK.

The successful applicant will be responsible for managing a team of field based Dental Service Engineers, building and nurturing all relationships with key customers, regularly attending meetings and providing customer care, ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction and financial delivery within set budgets. The successful incumbent will also be an instrumental driving force in attempts to grow and develop all service revenues throughout their operation in the UK.

Your Background – Field Service Manager, Dental Systems

Strategic thinkers with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed in this demanding and exciting role. Utilising this organisation excellent reputation for providing quality products and their ‘brand leading’ status as a platform, you will foster key relationships with customers, support and motivate your team of Dental Service Engineers, look to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in medical systems technology.

While service management professionals with experience gained within the dental, medical, laboratory or scientific market sectors would hold significant advantages, applications are welcome from individuals from a wide range of high value capital equipment backgrounds and industry sectors. Whatever your background, what will remain key is your ability to demonstrate a successful track record in the growth of a service-based operation or organisation.

The Benefits – Field Service Manager, Dental Systems

In return for your endeavour, the successful applicant will benefit from ‘first class’ industry recognised training and a comprehensive remuneration package, including a competitive basic salary, bonus scheme, generous company car or car allowance scheme, contributory pension scheme and private health cover.

This vacancy is being advertised by TRS Consulting (UK) Limited. The services advertised by TRS Consulting (UK) Limited are those of an employment agency and / or employment business