Customer Support jobs in United Kingdom

Field Service Engineer - Machine Tool OEM

Location: Field-based - Predominantly South of England, but UK-wide travel required

Salary: £40,000 - £50,000 + Overtime + Benefits

Are you an apprentice-trained engineer looking for a dynamic field-based role with a world-leading machine tool OEM? This position offers the opportunity to work with cutting-edge CNC machinery across multiple client sites, providing vital support to manufacturers nationwide.

As a Field Service Engineer, you'll travel to customer sites across the UK, with a focus on the South of England, ensuring high-performance operation of advanced CNC machine tools. Your responsibilities will include:

1. Reactive & Preventative Maintenance - Diagnosing and fixing breakdowns to minimise downtime.


2. Machine Installations & Commissioning - Ensuring new equipment is set up and running optimally.


3. Servicing & Repairs - Performing routine maintenance and troubleshooting complex issues.


4. Customer Training & Support - Advising engineers on best practices and machine operation.


5. OEM Training & Development - Receive world-class training, including visits to overseas sites.

1. Exciting Variety - Work with different clients, industries, and advanced manufacturing technologies.


2. Career Growth - Be part of a globally recognised OEM, with access to industry-leading training.


3. Overtime Pay - Paid after 40 hours per week at 1.5x weekdays, 1.8x Saturdays, and 2x Sundays.


4. Travel & Expenses Covered - All work-related travel and accommodation provided, along with a company vehicle.

1. Apprentice-trained in an engineering discipline - Mechanical, electrical, or similar.


2. Hands-on maintenance experience - Machine tool or CNC knowledge beneficial but not essential.


3. Openness to learn - Willingness to develop new skills and adapt to new technology.


4. Comfortable with extensive travel & nights away - This role involves regular overnight stays.


5. Full UK driving licence - Essential for nationwide travel.

This is an exciting opportunity to see the country, work with leading manufacturers, and develop your skills with a top-tier OEM.

Apply now to take your career on the road with a global industry leader.