Customer Service Adviser jobs in United States

Job summary

A leading financial institution in Bristol is seeking a Customer Service Payroll Executive to join their Operations Team. This full-time role involves entering data, processing expense claims, and assisting with payroll inquiries while providing exceptional customer service. The ideal candidate will possess strong communication skills and proficiency in Microsoft Office. Competitive salary and hybrid working options are offered, along with a supportive culture and opportunities for career development.

Benefits

Qualifications

• Excellent written and verbal communication skills.
• A friendly and professional telephone manner.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Entering data, raising invoices, and submitting timesheets.
• Handling expense claims in compliance with HMRC rules.
• Understanding and addressing workplace pension inquiries.
• Learning about payroll processes and assisting contractors.
• Providing multi-channel customer service via telephone and email.