Temp-to-Perm Customer Service Specialist — Growth Path

Hewett Recruitment; Redditch; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency in Redditch is seeking a Customer Service Representative for a temporary position with a pathway to permanent employment. The role involves managing customer accounts and ensuring order fulfillment while resolving issues proactively. Candidates should have strong communication skills and a problem-solving attitude. The role offers a competitive hourly rate of £16.12 and a supportive work environment, making it an excellent opportunity for career growth.

Benefits

Competitive hourly rate

Temp-to-Perm opportunity

Supportive work environment

Comprehensive training program

Regular working hours

Qualifications

• Proven experience in customer service roles ideally handling various customer accounts.
• Exceptional verbal and written communication skills with customers and teams.
• Capable of multitasking and managing tasks independently in complex situations.

Responsibilities

• Serve as the main contact for customer accounts managing the order lifecycle.
• Work with internal teams to ensure seamless order fulfillment and resolve issues.
• Support business growth by identifying opportunities and contributing to improvements.

Skills

Customer interaction management

Effective communication

Multitasking

Problem-solving

Tools

MS Office

ERP systems

Job description

A recruitment agency in Redditch is seeking a Customer Service Representative for a temporary position with a pathway to permanent employment. The role involves managing customer accounts and ensuring order fulfillment while resolving issues proactively. Candidates should have strong communication skills and a problem-solving attitude. The role offers a competitive hourly rate of £16.12 and a supportive work environment, making it an excellent opportunity for career growth.