Transport Planner & Customer Service Specialist

HR Employment Bureau Redditch; Redditch; On-site; GBP 27,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Transport Planner / Customer Service Coordinator in Redditch. The role involves early-morning transport planning and providing customer service. Ideal candidates will have at least one year of experience in transport planning and knowledge of pallet networks. Strong IT, communication, and problem-solving skills are essential. The position offers a salary between £27,000 and £30,000 per annum with working hours from 6:00am to 3:00pm, Monday to Friday.

Qualifications

• Minimum 1 year of transport planning experience.
• Proven ability to maintain positive relationships with drivers and customers.
• Excellent problem-solving and organisational skills.

Responsibilities

• Plan and allocate pallets across vehicles.
• Ensure efficient routing and accurate load allocation.
• Respond to customer enquiries and resolve delivery issues.

Skills

Transport planning experience

Knowledge of pallet networks

Strong IT skills (TMS, Microsoft Office, email)

Problem-solving skills

Communication skills

Organisational skills

Ability to work under pressure

Job description

A recruitment agency is seeking a Transport Planner / Customer Service Coordinator in Redditch. The role involves early-morning transport planning and providing customer service. Ideal candidates will have at least one year of experience in transport planning and knowledge of pallet networks. Strong IT, communication, and problem-solving skills are essential. The position offers a salary between £27,000 and £30,000 per annum with working hours from 6:00am to 3:00pm, Monday to Friday.