Prestige Car Service Advisor – Customer Care & Workshop Liaison

Sytner; Egham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group in Egham seeks a motivated Service Advisor to join their team. This role requires outstanding customer care as you become the crucial link between customers and the workshop. Responsibilities include updating customers about their vehicles, providing stellar advice on products, and ensuring timely service. A background in customer service and experience in the automotive sector are essential. Flexible working patterns, including weekends, are expected. The company offers a comprehensive benefits package including enhanced holiday and development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Minimum service advisor experience within the automotive industry.
• Strong customer satisfaction focus in a busy environment.
• Organisational and administrative skills required.

Responsibilities

• Provide outstanding customer care as a Service Advisor.
• Liaise with workshop and keep customers updated.
• Advise customers on products and services.

Skills

Excellent organisational skills

Customer service background

Attention to detail

Tools

Kerridge

Job description

A leading automotive group in Egham seeks a motivated Service Advisor to join their team. This role requires outstanding customer care as you become the crucial link between customers and the workshop. Responsibilities include updating customers about their vehicles, providing stellar advice on products, and ensuring timely service. A background in customer service and experience in the automotive sector are essential. Flexible working patterns, including weekends, are expected. The company offers a comprehensive benefits package including enhanced holiday and development opportunities.