Outdoor Travel Sales & Customer Service Specialist

Travel Trade Recruitment Limited; Inverness; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A niche travel company based in Scotland is looking for a Sales and Customer Service Specialist to join their dynamic team. The role involves advising customers on suitable tours, managing relationships throughout their journey, and achieving sales targets. Ideal candidates will have at least 2 years of experience in sales, a passion for customers, and a love for the outdoors. This position offers attractive benefits including 30 days annual leave and hybrid working arrangements.

Benefits

30 days annual leave

Private Health care

Travel Insurance

Training and career development

Industry discounts

Qualifications

• Minimum 2 years of sales experience.
• Passion for providing excellent customer service.
• Outstanding written and verbal communication skills.

Responsibilities

• Advise customers on the most suitable tours.
• Build strong relationships with customers.
• Achieve monthly sales targets.
• Ensure accurate completion of customer information in CRM.

Skills

Sales experience

Customer service

Communication skills

Multi-tasking

IT competence

Job description

A niche travel company based in Scotland is looking for a Sales and Customer Service Specialist to join their dynamic team. The role involves advising customers on suitable tours, managing relationships throughout their journey, and achieving sales targets. Ideal candidates will have at least 2 years of experience in sales, a passion for customers, and a love for the outdoors. This position offers attractive benefits including 30 days annual leave and hybrid working arrangements.